Executive Assistant
1 week ago
Job Summary
As an Executive Assistant at EXL, you will play a crucial role in ensuring seamless operations and exceptional customer experiences. Your responsibilities will include processing customer inquiries, handling order-related issues, and providing administrative support to the team.
Main Responsibilities
- Processing customer orders and responding to general inquiries.
- Coordinating with Next stores to resolve delivery and stock-related issues.
- Handling international customer inquiries and providing support in multiple languages.
- Performing administrative tasks, such as adjusting customer accounts and sending mass communications.
Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in multiple languages, including English, German, Mandarin, and Arabic.
- Basic knowledge of administrative software and systems.
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