Executive Operations Specialist
2 weeks ago
Job Title: Executive Operations Specialist
Job Summary
We are seeking an Executive Operations Specialist to join our team at EXL. The successful candidate will be responsible for sending task confirmations to clients via standard email templates, completing work within quoted timescales, and adhering to company policies and procedures.
Duties and Responsibilities
- Complete work within quoted timescales
- Comprehend and action as per instructions received
- Issues to be flagged on the spot
- Sending task confirmations to clients via standard email templates
- Maintain individual stats – Quality & Operational
- Adhere to attendance policy and break schedules within shift
- Adhere to company policies and procedures
Skills
- MS Excel
- Good written and spoken English
- Client & Customer Focus
- Performance Focus
Skill Set Required / Key Result Areas
- MS Excel
- Communication to various stakeholders
- Ability to work under pressure
- Computer literate and possess good keyboard skills
- Able to multitask and prioritize work schedules
Qualifications
- HSC or relevant Degree
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