Manager Operations

4 weeks ago


Chennai, India ITC Full time

Capability Development

Manufacturing capability for unique product features in each foreign market

Printing and binding innovations

Cost competitive capacity addition 

Automation for manually intensive processes

Coordination with Projects team for new factory / machine CAPEX

Vendor Management 

Identify new vendors / developing existing vendors in line with the desired capacity requirements 

Facilitate induction of new / relevant technology at vendor locations

Ensure vendors follow all defined manufacturing process parameters

Regular Evaluation of Vendors to assess their efficiency

People Development & COC

Ensure clear communication of the overall strategies and drive ownership on all tasks expected to be performed by the team

Drive and ensure adherence to the defined ITC Code of Conduct practices by the Stationery operations team

Conformation to all financial and administrative systems.

Compliance with all statutory and regulatory norms

Production Planning: 

Formulate Manufacturing Plan Basis Enquiries

Build Manufacturing capacity in line with Business Growth Plan 

Conversion Cost 

Formulate SKU wise conversion cost

Monitor Planned vs actual conversion cost at SKU level

Develop & deploy effective measure to optimize conversion cost 

Schedule Adherence:

Communication of Production schedule to vendors

OTIF Delivery as per Export PO wise schedule. 

Review of key bottleneck in operation & resolve the same 

Quality Compliance

Ensure 100% compliance to QMS system 

Ensure ZERO Defective to customer 

Vendor onboarding on Technical compliances 


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