Senior Account Manager

3 weeks ago

Sany, India Infotree Global Solutions Full time

For our client we are looking foraSeniorAccount Manager who will effectively manage the relationshipsand business strategies for large complex assigned accounts(crossregional global etc.) to grow our clientsshare of thecustomers wallet and achieve sales goals. Strengthens existingcustomer relationships and builds additional relationships withinaccounts.

Our client previously a segment of arenowned power solutions provider now operates independentlyspecializing in groundbreaking environmental and energy innovationsrelated to filtrations. Building on a legacy of innovation andreliability it is committed to pushing the boundaries ofsustainable technologies. The organization focuses on craftingproducts and systems aimed at reducing emissions boosting energyefficiency and facilitating the global shift towards cleaner energysources.

Location:Germany (Remote).
Contracttype: Fulltime Contract of Employment with ourclient.
Travel: businesstrips up to 25% of working time (company carprovided).

KeyResponsibilities:

  • AccountManagement:
    • Develop manage andexpand business relationships with assigned accounts understandingtheir industry terminology business model and buyingprocess.
    • Identify current and emerging customerneeds and develop strategies to grow share with existing accountswhile supporting new businessopportunities.
    • Negotiate and implementcontracts manage customer inquiries and handle escalations foraccounts receivable and payment terms.
    • Lead andcoordinate communication with customers at all levels ensuringalignment across sales roles and supporting crossbusiness accountdevelopmentstrategies.
  • SalesGoals and CustomerRelationships:
    • Achieve revenueand share goals aligned with revenue and profittargets.
    • Champion the voice of the customerwithin the business measure customer satisfaction and implementprojects to improve customer relationships andvalue.
    • Use company Sales Process providingtimely and accurate reports and forecasts using company tools andCustomer Relationship Managementsystems.
  • AccountSales Planning:
    • Develop andexecute account sales plans supporting business strategyidentifying growth or new business opportunities and supportinginitiatives to increase customervalue.
  • TeamDevelopment:
    • Mentor motivate anddevelop less experienced sales and account teamstaff.
    • If applicable manage direct reports bysetting goals for training development performance and careerplanning providing ongoing coaching anddevelopment.
  • InternalCollaboration:
    • Work with teaminternal stakeholders and customers to manage the organizationsinventory service and delivery capabilities in line with customerexpectations.

Competencies:

  • ValuesDifferences: Recognizes the value of differentperspectives and cultures within theorganization.
  • CommunicatesEffectively: Develops and delivers communicationsthat convey a clear understanding of different audiencesneeds.
  • CustomerFocus: Builds strong customer relationships anddelivers customercentricsolutions.
  • EnsuresAccountability: Holds self and others accountable tomeet commitments.
  • ArticulatingValue Proposition: Explains products solutions andservices to meet customer needs and differentiate fromcompetition.
  • ChannelAwareness: Contextualizes industry structure anddynamics to advance organizationalgoals.
  • PricingStrategy: Develops prices by aligning with keystakeholders to achieve businesstargets.
  • AccountPlanning: Drives execution of business/accountstrategy by enabling tracking of progress againsttargets.
  • Adapts to TargetAudience: Explains complex topics to differentaudiences effectively.
  • DevelopingAccount Strategy: Defines achievable targets alignedwith business strategy by balancing customer requirements andbusiness capabilities.
  • IntegratesCustomer Perspective: Incorporates customersperspectives to develop sales content that meets their needs andincreases revenue.
  • SalesForecasting: Creates forecasts based on customerdata and historical trends.
  • SalesPipeline Management: Plans for successful executionof sales strategies evaluates pipeline health and adjustsstrategies as needed.
  • SenseMaking: Develops an understanding of customer needsand behaviors to deliver tailoredsolutions.

EducationLicensesCertifications:

  • Collegeuniversity or equivalent degree in Marketing Sales technical or arelated subject or an acceptable combination of education andexperience required. Nice to have experience with technical salesindustries (e.g. automotive).
  • This position mayrequire licensing for compliance with export controls or sanctionsregulations.

Experience:

  • Significantrelevant work experience required including previous customerand/or productexperience.
  • Purchasing/commercial contractnegotiation experiencepreferred.

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