Customer Support Executive
6 months ago
About Testbook:
Testbook is a dynamic and innovative education technology company dedicated to revolutionizing the learning experience for students worldwide. Our mission is to provide accessible, engaging, and personalized educational resources to empower learners to succeed in their academic pursuits. The fastest-rising startup in the EdTech space, Testbook is poised to revolutionize the industry. With a registered user base of over 2.6 crore students, 450 crore tests solved on the WebApp, and a knockout Android App, Testbook has raced to the front and is ideally placed to capture bigger markets. Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, and what you want to add to them is respected in this startup. You are the sole master of your work. The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 900 in-house employees and thousands of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force.
Profile:
The Customer Support Executive will be responsible for receiving, investigating, and responding to all customer inquiries regarding the products and services. The Customer Support Executive will troubleshoot and coordinate with various internal departments to resolve problems.
Responsibilities:
• Interact with customers by phone, e-mail, or online chat concerning various care issues.
• Provide hands-on support for customer care initiatives such as automated provisioning, online billing, order tracking, and detailed account management.
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Tracking and reporting relevant customer care performance metrics.
• Capturing and applying customer feedback.
-
Customer Care Executive
5 months ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
NEET Support | Sales Executive | noida
1 week ago
noida, India NEET Support Full timeCompany Description NEET Support is India's fastest growing organization that provides students with solutions for obtaining medical seats through NEET counseling services. The company uses modern data analytics and innovative counseling methods to place students in MBBS, BDS, and AYUSH courses across India. Role Description This is a full-time remote role...
-
Customer Care Executive
5 months ago
Noida, India connector executive search& consultant Full timeRequired customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...
-
Customer Support Executive
5 days ago
noida, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients‘ digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer support executive
6 days ago
Noida, India Marketing Infotech Full timeCompany DescriptionWelcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
7 days ago
Noida, India Marketing Infotech Full timeCompany DescriptionWelcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
7 days ago
Noida, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
7 days ago
Noida, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
7 days ago
Noida, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
7 days ago
Noida, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
6 days ago
noida, India Marketing Infotech Full timeCompany Description Welcome to Marketing Infotech - Empowering Brands, Elevating ROI, and Amplifying Your Story! Crafting success stories from the heart of Delhi, Marketing Infotech is a digital marketing agency focused on bringing clients' digital dreams to life. The team at MI blends simplicity and creativity to make online presences stand out by...
-
Customer Support Executive
6 months ago
Noida, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...
-
Customer Support Executive
6 months ago
Noida, India Wealth Clinic Pvt Ltd Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...
-
Customer Support Executive
6 months ago
Noida, India TECHMAHINDRA Full timeCompany Name: - Tech Mahindra Job Role: - customer support Executive role in premium voice process. Qualification Required: Work From Office only. Very good communication skills in English language is mandatory. Role and Responsibilities: - Have to handle the customer's queries over the call. Have to provide resolution to the customer's. Rotational...
-
Executive - Customer Support
6 months ago
Noida, India Sinch Full timeWe are Sinch. Even if you don’t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (CPaas) provider - the connector between the two through our messaging, voice, and video solutions. By year end Sinch will be close to 5000 employees in more than 50 countries...
-
Customer Support Executive
4 weeks ago
Noida, India Aotsum Infotech Pvt. Ltd. Full timeCompany OverviewAotsum Infotech Pvt. Ltd. is one of India's leading software companies, specializing in client solution management in the field of information technology. With our focused efforts and strategies, we help our clients build their brands and achieve their business goals. Our team of trained experts has extensive knowledge and can take businesses...
-
Customer Support Executive
2 months ago
Noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full timeCustomer Support ExecutiveLocation: Noida Sector 62Work Mode: Work from OfficeSalary Package: 180000 LPA to 300000 LPAEligibility: Freshers and undergraduates are welcome to applyJob Description:We are looking for a dedicated and enthusiastic Customer Support Executive to join our team at our Noida Sector 62 office. The ideal candidate will be...
-
Customer Support Executive
1 month ago
noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full timeCustomer Support ExecutiveLocation: Noida Sector 62Work Mode: Work from OfficeSalary Package: 180000 LPA to 300000 LPAEligibility: Freshers and undergraduates are welcome to applyJob Description:We are looking for a dedicated and enthusiastic Customer Support Executive to join our team at our Noida Sector 62 office. The ideal candidate will be...
-
Customer Support Executive
4 weeks ago
noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full timeCustomer Support ExecutiveLocation: Noida Sector 62Work Mode: Work from OfficeSalary Package: 180000 LPA to 300000 LPAEligibility: Freshers and undergraduates are welcome to applyJob Description: We are looking for a dedicated and enthusiastic Customer Support Executive to join our team at our Noida Sector 62 office. The ideal candidate will be...
-
Customer Support Executive
5 months ago
Noida, India telSpiel Communication Pvt Ltd Full time**Executive - Customer Experience** **TELSPIEL COMMUNICATIONS PVT LTD** Summary Position Title: Executive Department: Customer Experience Location: Delhi Reports To: Senior Manager - Customer Experience We leverage all available channels and media to adopt an omnichannel and broad-based approach so that customer communication can be established in an...