IT Support Analyst Customer IntegrationsKritika

4 weeks ago


Sany, India Coders Brain Technology Pvt. Ltd. Full time
Skills:Roles&Responsibility
SupportIntegrations built by the Customer Integrations team many of whichinvolve SAP. Support Analyst will provide enduser support andtroubleshoot issues. Role Scope / Deliverables: Scope /Landscape Integration/connection troubleshooting Creating new connection in limitedcapacity Data Analysis Key Skills: Technical& Analytical Experience with SAPAPIs SAP Ariba Integrations various SAP instancesglobally OFM or Cloud Integration is aPlus Familiarity with SAP Idocs CXMLStructures IT Support Documentation RCA KBArticle updates ServiceNow CommunicationEnglish Required (German / Italian / Spanish a plus) Communicate in a clear and concise mannerso that messages are understood by all recipients Ability to understand the ways thatnonnative English speakers and nontechnical users may communicateso that their requests are understoodMaintain a positive professional and respectful attitude in allbusinessinteractions

sap,snow,integration,ariba,itsmf



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