Dutch customer support- in Lisbon

1 month ago

Sany, India Rec MRC Full time

We arelooking for fluent Dutch speakers with a good English level to workin customer support positions. You will be assisting clients ofrenowned worldwide companies and working in an internationalenvironment.
Whatwe are looking for in acandidate:
  • SpeakB2 level of Dutch and English
  • 2 years ofexperience in customer support
  • Willingness tolearn
  • Good communication and softskills
Whatyou will have todo:
  • Communicatewith customers (by chat email and phone) and ensure maximumsatisfaction
  • Receive and distribute incomingcustomer orders
  • Communicate order entry andfulfillment issues with Sales and Customer Experience members asrequired
Ensure record accuracy bymaintaining data integrity during the order entryprocess Handle order management from entryto delivery and resolves complex customer billing issues ensuringeffective resolution and an improved customerexperience
Whatyou will beoffered:
Attractive monthly salary Complete paidtraining Private healthinsurance Many otherbenefits
Importantinformation:
Itis mandatory that you have an EU passport or full working rights inPortugal.
Whenyou apply for this vacancy you are giving us your GDPR consent.Your CV may be shared with the client directly for the purpose ofrecruitment.

communication skills,good englishlevel,soft skills,english,customersupport,dutch,communication,fluent german

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