Application Support Specialist
4 days ago
Application Support
Important Information
Location: Chennai
Experience: 5+ years
Job Mode: Full-time
Work Mode: Hybrid
Job Summary
Provide application support for enterprise-level application systems.
Responsibilities and Duties
Provide technical support for enterprise-level application systems. Respond to general questions and trouble tickets in a timely manner. Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue. Prioritize multiple, open issues. Document issue triage as troubleshooting progresses. Follow best practices for change control of proposed solutions. Maintain service reports. Document actionable bugs for engineering resolution.
Qualifications and Skills
Role-specific Requirements
C# , •.Net Framework, •.Net MVC , • MSSQL Server Experience in IIS (trouble shooting application and Deployment)About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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