Account Manager

3 weeks ago

New Delhi, India MyOperator Full time
Role Overview

The Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. The ideal candidate will have 4-6 years of industry experience in SAAS or related industries, with a proven track record of managing enterprise accounts and achieving sales targets. This role requires a deep understanding of the SAAS landscape and the ability to navigate complex customer environments.

Key Objectives

  • Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.


  • Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.


  • Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.


Responsibilities

  • Manage a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets.

  • Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.

  • Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.

  • Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.

  • Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.

  • Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.

  • Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.

  • Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities.



Requirements

  • Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.

  • 1-2 years of relevant experience in enterprise account management within the SAAS or allied industries.

  • Proven track record of meeting or exceeding sales targets and driving revenue growth.

  • Strong business acumen and the ability to understand complex customer environments.

  • Excellent communication, negotiation, and interpersonal skills.

  • Customer-centric mindset with a passion for delivering exceptional customer experiences.

  • Self-motivated, goal-oriented, and ability to work independently with minimal supervision.

  • Proficiency in using CRM tools and other sales productivity software.

  • Knowledge of the Indian enterprise market and telephony solutions is advantageous.

  • Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.

  • Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.


Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us



Benefits

Benefits

  • Paid Time Off

  • Device & WiFi Reimbursements



  • Tax Manager

    1 month ago

    Delhi, India GST Manager Full time

    Job Title: Taxation ManagerWe are seeking a highly motivated Chartered Accountant to join our team as a Taxation Manager. If you are passionate about tax management and eager to take your career to the next level, this is the opportunity for you.Key Responsibilities:- Lead and mentor a team of tax analysts.- Manage and oversee:- Income Tax Filing- Tax...

  • Business Development Executive

    1 month ago

    New Delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Business Development Executive

    3 weeks ago

    new delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Business Development Executive

    1 month ago

    new delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Business Development Executive

    3 weeks ago

    New Delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Telesales Executive

    1 day ago

    New Delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Customer Care Executive

    2 months ago

    New Delhi, India Demo Account Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Managing a team of representatives offering customer support.Overseeing the customer service...

  • Customer Care Executive

    2 months ago

    new delhi, India Demo Account Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Managing a team of representatives offering customer support. Overseeing the customer service process....

  • Telesales Executive

    1 month ago

    new delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Telesales Executive

    3 weeks ago

    new delhi, India Tax Manager Full time

    TaxManager.in, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of...

  • Account Manager

    1 day ago

    New Delhi, India Dentalkart Full time

    Job Summary:As an Accounts Manager at Dentalkart, you will oversee all aspects of accounting operations,ensuring accuracy, efficiency, and compliance. This role involves supervising the accountingstaff, managing month-end and year-end close processes, overseeing accounts payable andreceivable, maintaining the general ledger, and participating in audits with...

  • Account Manager

    5 days ago

    New Delhi, India MyOperator Full time

    Job DescriptionRole OverviewThe Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. The ideal candidate will have 4-6 years of industry experience in SAAS or related industries, with a proven track record of managing enterprise accounts and achieving sales targets. This role requires a deep...

  • Business Development Executive

    1 week ago

    Delhi, Delhi, India Tax Manager Full time

    , a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of individuals and...

  • Accounts Manager

    2 days ago

    new delhi, India Aces Global Consulting Pvt Ltd Full time

    Job Summary: Will be maintaining daily accounts, administrative work and reports. Supervision and review of team of other accountants. Duties: 1. Accounting of Sales invoices 2. Booking of expenses voucher 3. Freight collection and monitoring pendancies 4. Reconciliation of accounts daily 5. Preparation monthly reports relating to per truck net...

  • Accounts Manager

    1 day ago

    New Delhi, India Aces Global Consulting Pvt Ltd Full time

    Job Summary:Will be maintaining daily accounts, administrative workand reports. Supervision and review of team of other accountants.Duties:1.Accounting of Sales invoices2.Booking of expenses voucher3. Freight collection and monitoring pendancies4. Reconciliation of accounts daily5.Preparation monthly reports relating to per truck net profit / loss6. Writing...

  • Account Manager

    2 weeks ago

    New Delhi, India MyOperator Full time

    Role OverviewThe Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. The ideal candidate will have 4-6 years of industry experience in SAAS or related industries, with a proven track record of managing enterprise accounts and achieving sales targets. This role requires a deep understanding of...

  • Account Manager

    2 months ago

    New Delhi, India MyOperator Full time

    RoleOverviewTheEnterprise Account Manager will be responsible for managing andgrowing our relationships with enterprise customers. The idealcandidate will have 46 years of industry experience in SAAS orrelated industries with a proven track record of managingenterprise accounts and achieving sales targets. This role requiresa deep understanding of the SAAS...

  • Account Manager

    4 weeks ago

    New Delhi, India New Era Group Full time

    Overview:New Era Group is looking for an experienced Accounts Manager specializing in real estate compliance to join our finance team. The ideal candidate will have a deep understanding of real estate regulations, including RERA, and will be responsible for managing our financial records and ensuring that our company meets all regulatory compliance...

  • Account Manager

    4 weeks ago

    New Delhi, India New Era Group Full time

    Overview:New Era Group is looking for an experienced Accounts Manager specializing in real estate compliance to join our finance team. The ideal candidate will have a deep understanding of real estate regulations, including RERA, and will be responsible for managing our financial records and ensuring that our company meets all regulatory compliance...

  • Account Manager

    1 week ago

    New Delhi, India JSSOLITAIRE Full time

    Are you a detail-oriented professional with a knack for numbers? JS Solitaire is on the lookout for a skilled and dedicated individual to join our team as an Accountant manager. If you are ready to bring your financial expertise to a dynamic and growing company, we invite you to apply!ResponsibilitiesAs an Accountant at JS Solitaire, you will play a crucial...