Support II

1 month ago


Gurugram, India AMEX Full time

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Job Summary :

We are seeking a highly motivated and proactive individual with strong knowledge in procure-to-pay processes and ERP systems like Ariba and Oracle. The ideal candidate will have a positive attitude, the ability to go above and beyond to deliver results, and a strong attention to detail. Efficiency in handling Excel and experience with visualization tools such as Power BI and Tableau is essential.

Key Responsibilities :

Manage and execute end-to-end procure-to-pay processes, ensuring accuracy and timely delivery.
Work with ERP systems (Ariba, Oracle) to process requisitions, purchase orders, and invoice management.
Collaborate with cross-functional teams to resolve procurement-related issues and ensure seamless processes.
Utilize Excel for data analysis, reporting, and budget tracking.
Create and maintain dashboards and visual reports using tools like Power BI and Tableau to support decision-making and performance tracking.
Drive process improvements and proactively identify opportunities to enhance efficiency.
Ensure compliance with internal policies and regulatory requirements.

Qualifications :

Proven experience in procure-to-pay processes and ERP systems (Ariba and Oracle preferred).
Strong proficiency in Excel, including data analysis and reporting.
A positive attitude, able to handle pressure, and a commitment to teamwork to achieve shared goals.
Self-motivated, with a positive attitude and a keen interest in going the extra mile to deliver high-quality results.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.

Flexibility to work with different countries (time-zones), groups, and business environment

Preferred Experience :

2-3 years of experience in procurement, supply chain, or related fields.
Familiarity with procurement best practices and policies.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


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