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Associate Relationship Manager

2 months ago


Sany, India AUR Consultant Full time
  • Lead Area Mapping in thecatchment and maintain accurate and timely daily activity / Salesreports.
  • Prepare a Wish list of customersthrough cold calling and promotion activities to drive awarenessabout the bank and products across the catchment area.
  • Ensure completion of account opening formalities withstrict adherence to KYC norms. (Field verificationMandatory)
  • Engage customers with multipleproducts at the time of account Opening. (viz: Mobile banking / Netbanking registration / Recurring DepositFixed Depositactivation)
  • Ensuring account activation andsubsequently maintaining the health of an account.
  • Ensure superior customer service to capture a largerwallet share of the population.
  • Spearheadedresolution of customer queries and issues.
  • Assess and evaluate the clients needs and generate newsources of revenue by leveraging crosssell opportunities as pertheir lifestyle risk profiling and requirements.
  • Ensure compliance as per the bankrequirements.
  • Recommend process changes toimprove service efficiency and quality across the branchnetwork.
  • Provide support for theimplementation of livelihood advancement and community developmentinitiatives.
  • Recommend process changes toimprove service efficiency and quality across the branchnetwork.
  • Provide support for theimplementation of livelihood advancement and community developmentinitiatives.