Head Operations

3 weeks ago


Sany, India Randstad India Full time

The incumbent should be responsible for allaspects of mall management including fire & safety securityhousekeeping electro mechanical functions soft service etc. apartfrom leasing marketing event management facilities and operationalmanagement tenant relations etc.

Effectivelymanaging day to day operations of the Mall.

Toact as a Profit Centre Head.

Continuouslyplanning/reviewing strategy to enhance footfalls resulting increasein sales/consumption.

Negotiate with Retailerson annual agreements within timeline.

Goodknowledge about leasing and marketing methodologies of Retailindustry. Should be responsible for overall tenant mix of the Mallto achieve desired footfall.

Leasing of vacantspaces and to keep the vacancy at its minimum.

Plan the advertising and branding strategy as well asevents/promotional activities for the Mall.

Review of CAM on periodical basis and ensure collection targets aremet within deadlines.

Budgetarycontrol.

Cost control.

Profitability and Revenue maximization.

Shouldhave a sound and fair knowledge of Facility Managementfunction.

Must have an exposure to run atleast5 lakh sq. ft. Mall in independent capacity for atleast 57yrs.

Liaising with the local administrativebodies including Pollution Control Board Police MunicipalCorporation Fire Department CESC and other statutorydepartments.

Provide leadership to thetechnical and operational staff in the Mall to achieve optimumperformance and efficiency.

Must have handsonexperience on handling large size chiller plants and other heavyplant and machinery of a Mall. Down time zeroing shall be theexpectation.

Provide superior client service byattending to the complaints and suggestions of the retailers. Givea healthy client relationship environment.


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