Digital Communications

1 month ago

Hyderabad, India Carrier Full time

Country:

India

Location:

Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

Role: Digital Communications & Training Manager, HVAC APAC

Location: Hyderabad, India

Full/ Part-time: Full time

Build a career with confidence:

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Position Summary

We are hiring a Communications & Training Manager, to join the Digital team.

The successful candidate will be responsible for owning and managing DT Organizational Change Management, Communications, including trainings for HVAC APAC DT organization in alignment with local/global teams.

Key Responsibilities

Responsible for designing & managing the HVAC APAC organizational change management in alignment with Carrier global standards.

Assess all key changes (people, process & technology) standpoint for impact and cross-functional dependencies.

Establish gate-keeping processes to minimize the impact from major changes.

Works with stakeholders to understand their needs, analyses problems, and capture their requirements, and then working closely to support in execution of changes.

Leads or participate in continuous improvement efforts; Building expertise in creating, analysing, and improving processes.

Apply a structured methodology and lead change management activities to create a strategy to support adoption of the changes required by a project or initiative.

Effective implementation of all the projects assigned and take complete ownership of the deliverables.

Support communication efforts. Support the design, development, delivery and management of communications.

Assess the change impact. Conduct impact analyses, assess change readiness and identify key stakeholders.

Define and measure success metrics and monitor change progress.

Support change & release management at the organizational level

Support in adoption of Agile ways of working.

Establish change & release management processes in alignment with agile methodologies.

Execute and own talent development programs.

Understand and analyze the training needs.

Create training plans for development of HVAC APAC DT organization.

Partner with Carrier global team to organize trainings and talent development programs for HVAC APAC

Apply system thinking to uncover bottlenecks

Qualifications/Skill

BA or BS degree in Computer Science or similar degree

Five (5) or more years experience in relevant field

A blend of business, IT, financial, and communication skills, capable of explaining IT concepts to business leaders and vice versa.

Well versed with key terms and concepts of change management

Ability to develop and understand reports in tools like excel, power BI etc.

Ability to summarize complex data into an easy-to-understand dash-boards

Able to communicate with senior leadership teams

Experienced with Atlassian tools, such as Jira and Confluence

Support agile software development process and tools

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Make yourself a priority with flexible schedules, parental leave

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .

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