EUX Support Engineer

1 month ago


Pune, India MICHELIN Full time
EUX Support Engineer

- - - - - - - - - - - -

KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​ Service Request handling: Standard requests are taken into account, processing is carried out or forwarded to the relevant contributor, status updates are provided to users, and requests are continued until closure.​ Change Management: Participation in the change management process​ Problem Management: Participation in the analysis of root causes of incidents​ Monitoring/Observability: Monitoring systems set up by the build and/or infrastructure teams are utilized, alerts are taken into account, and potential impacts on users are communicated to relevant contributors. Incidents based on monitoring detections are triggered and tackled.​ Continuous Improvement: Feedback is provided to the development teams regarding potential improvements identified by users or the support engineer. Participation to the continuous improvement of the team.​ Knowledge Management: Lessons learned from activities are ensured to be documented and shared.​ Service Level Management: the performance management system is understood and alerts on cases of issues are set.
  • EUX Support Engineer

    1 month ago


    pune, India MICHELIN Full time

    EUX Support Engineer - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​ Service Request handling: Standard requests are...

  • EUX Support Engineer

    1 month ago


    Pune, India MICHELIN Full time

    EUX Support Engineer- - - - - - - - - - - -KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​ Service Request handling: Standard requests are taken...

  • Help Desk Engineer

    4 days ago


    Pune, India Hawaii Tech Support Full time

    Company Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...

  • Help Desk Engineer

    4 days ago


    pune, India Hawaii Tech Support Full time

    Company DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...

  • Help Desk Engineer

    5 days ago


    Pune, India Hawaii Tech Support Full time

    Company Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...

  • Help Desk Engineer

    5 days ago


    Pune, India Hawaii Tech Support Full time

    Company Description Hawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...

  • Help Desk Engineer

    5 days ago


    pune, India Hawaii Tech Support Full time

    Company DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...


  • Pune, India Hawaii Tech Support Full time

    Company DescriptionHawaii Tech Support is an IT partner founded in 2004 with a mission to empower clients and contribute to an agile and diversified economy in Hawaii. The company values trustworthiness, helpfulness, and compassion, which guide their collaboration with clients and support their success. Certified as a Microsoft Small Business Specialist,...

  • Presales Executive

    4 weeks ago


    Pune, India ENGINEER HORIZON Full time

    ** REAL ESTATE BACKGROUND *** - Attending Incoming & Outgoing phone calls. - Giving proper detailing of project as per the requirement of customer. - Follow up with customers. - Sending information by mail or phone about new launches to all existing clients, investors and - brokers. - Sourcing of enquires through tele calling, mailers and networking with...

  • CRM- Agm

    7 days ago


    Pune, India ENGINEER HORIZON Full time

    **Job Title**:Assistant General Manager (AGM) - CRM (Customer Relationship Management) **Job Type**: Full-time **No of openings**: 01 **Location**: Baner, Pune **Industry**: Real Estate preferred **Education**: Bachelor's degree in Human Resources, Organizational Development, or a related field (Master's degree preferred). **Experience**: 10-15...

  • Support Engineer

    1 month ago


    Pune, India Acoustic Full time

    Our Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users.Your Role:You’ll provide product and backend technical support using your proven technical expertise to analyze, troubleshoot, and resolve issues.Collaborate with teammates and other teams...

  • Support Engineer

    1 month ago


    Pune, India MICHELIN Full time

    Support Engineer- - - - - - - - - - - -3-5 years of relevant experience in Oracle AppsOrder to Cash, Account Receivables expertiseTechno Functional skillsKEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds...

  • Support Engineer

    2 days ago


    Pune, India MICHELIN Full time

    Support Engineer- - - - - - - - - - - -KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto users.​Service Request handling: Standard requests are taken...

  • Support Engineer

    1 month ago


    Pune, India Ascent Intellimation Full time

    Support EngineerAscent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial devices.Some...

  • Support Engineer

    1 month ago


    Pune, India MICHELIN Full time

    Support Engineer - - - - - - - - - - - - 3-5 years of relevant experience in Oracle Apps Order to Cash, Account Receivables expertise Techno Functional skills KEY EXPECTED ACHIEVEMENTS Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential...

  • Support Engineer

    1 month ago


    pune, India MICHELIN Full time

    Support Engineer - - - - - - - - - - - - 3-5 years of relevant experience in Oracle Apps Order to Cash, Account Receivables expertise Techno Functional skills KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential...

  • Support Engineer

    2 days ago


    pune, India MICHELIN Full time

    Support Engineer - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTS Incident Management : Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto users.​ Service Request handling : Standard requests...

  • Support Engineer

    5 days ago


    Pune, India MICHELIN Full time

    Support Engineer - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTS Incident Management : Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto users.​ Service Request handling : Standard requests are...

  • Support Engineer

    1 month ago


    Pune, India Ascent Intellimation Full time

    Support Engineer Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial...

  • Support Engineer

    1 month ago


    pune, India Ascent Intellimation Full time

    Support Engineer Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial...