Support Engineer

4 weeks ago


pune, India MICHELIN Full time
Support Engineer

- - - - - - - - - - - -

3-5 years of relevant experience in Oracle Apps Order to Cash, Account Receivables expertise Techno Functional skills

KEY EXPECTED ACHIEVEMENTS
Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​
Service Request handling: Standard requests are taken into account, processing is carried out or forwarded to the relevant contributor, status updates are provided to users, and requests are continued until closure.​
Change Management: Participation in the change management process​
Problem Management: Participation in the analysis of root causes of incidents​
Monitoring/Observability: Monitoring systems set up by the build and/or infrastructure teams are utilized, alerts are taken into account, and potential impacts on users are communicated to relevant contributors. Incidents based on monitoring detections are triggered and tackled.​
Continuous Improvement: Feedback is provided to the development teams regarding potential improvements identified by users or the support engineer. Participation to the continuous improvement of the team.​
Knowledge Management: Lessons learned from activities are ensured to be documented and shared.​
Service Level Management: the performance management system is understood and alerts on cases of issues are set.



  • Pune, India ENGINEER HORIZON Full time

    Hi Everyone, We are looking for Guest Relation Executive who can develop & monitor customer relationships. **Designation: Guest Relation Executive (FEMALE CANDIDATES)** **Experience Required 4 to 7 years** **Job Location : Kharadi ,Pune** **Roles & Responsibilities** - Review arrival lists to welcome guests and updating details in system - Attend to...

  • Support Engineer

    3 weeks ago


    Pune, India Acoustic Full time

    Our Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users.Your Role:You’ll provide product and backend technical support using your proven technical expertise to analyze, troubleshoot, and resolve issues.Collaborate with teammates and other teams...

  • Support Engineer

    3 weeks ago


    Pune, India MICHELIN Full time

    Support Engineer- - - - - - - - - - - -3-5 years of relevant experience in Oracle AppsOrder to Cash, Account Receivables expertiseTechno Functional skillsKEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds...

  • Support Engineer

    3 weeks ago


    Pune, India Ascent Intellimation Full time

    Support EngineerAscent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial devices.Some...

  • Support Engineer

    4 weeks ago


    Pune, India MICHELIN Full time

    Support Engineer - - - - - - - - - - - - 3-5 years of relevant experience in Oracle Apps Order to Cash, Account Receivables expertise Techno Functional skills KEY EXPECTED ACHIEVEMENTS Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential...

  • Support Engineer

    4 weeks ago


    Pune, India Ascent Intellimation Full time

    Support Engineer Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial...

  • Support Engineer

    4 weeks ago


    pune, India Ascent Intellimation Full time

    Support Engineer Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial...

  • Support Engineer

    4 weeks ago


    Pune, India Acoustic Full time

    Our Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users.  Your Role: You’ll provide product and backend technical support using your proven technical expertise to analyze, troubleshoot, and resolve issues. Collaborate with teammates and other...

  • Support Engineer

    4 weeks ago


    pune, India Acoustic Full time

    Our Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users.   Your Role: You’ll provide product and backend technical support using your proven technical expertise to analyze, troubleshoot, and resolve issues. Collaborate with teammates and...

  • L2 Support Engineer

    3 weeks ago


    Pune, India Unison Consulting Pte Ltd Full time

    Implement and maintain monitoring solutions to proactively identify issues.Respond to alerts promptly and take necessary actions to prevent service disruptions.Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions.Identify areas for improvement in processes, automation, and tooling.Collaborate with DevOps teams to...


  • Pune, Maharashtra, India ansysco anand Full time

    Apply for Technical Support Engineer Electric Machine, Power Electronics, Python, Career Progress Consultants in Pune for 1 - 4 Year of Experience on


  • pune, India Neilsoft Full time

    Position: Application Support Engineer (Inventor)Qualification: B.E. MechanicalExperience: 3 to 4 YearsWorking Location : SEZ Hinjawadi Phase-3, PuneJob Description:Support tool designers in their daily work and method development/business workflow documentation. (Inventor)Support layout work for both 2D and 3D. (AutoCAD, Plant 3D, Product design suite,...


  • pune, India NICE Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. So, what’s the role all about? The Support...

  • EUX Support Engineer

    4 weeks ago


    Pune, India MICHELIN Full time

    EUX Support Engineer - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​ Service Request handling: Standard requests are...

  • EUX Support Engineer

    4 weeks ago


    pune, India MICHELIN Full time

    EUX Support Engineer - - - - - - - - - - - - KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​ Service Request handling: Standard requests are...

  • EUX Support Engineer

    3 weeks ago


    Pune, India MICHELIN Full time

    EUX Support Engineer- - - - - - - - - - - -KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users.​ Service Request handling: Standard requests are taken...

  • L2 Support Engineer

    4 weeks ago


    Pune, India Unison Consulting Pte Ltd Full time

    Implement and maintain monitoring solutions to proactively identify issues. Respond to alerts promptly and take necessary actions to prevent service disruptions. Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions. Identify areas for improvement in processes, automation, and tooling. Collaborate with DevOps...

  • L2 Support Engineer

    4 weeks ago


    pune, India Unison Consulting Pte Ltd Full time

    Implement and maintain monitoring solutions to proactively identify issues. Respond to alerts promptly and take necessary actions to prevent service disruptions. Maintain comprehensive documentation of support processes, troubleshooting steps, and resolutions. Identify areas for improvement in processes, automation, and tooling. Collaborate with DevOps...


  • Pune, India Neilsoft Full time

    Position: Application Support Engineer (Inventor) Qualification: B.E. Mechanical Experience: 3 to 4 Years Working Location : SEZ Hinjawadi Phase-3, Pune Job Description: Support tool designers in their daily work and method development/business workflow documentation. (Inventor) Support layout work for both 2D and 3D. (AutoCAD, Plant 3D, Product...


  • Pune, India Neilsoft Full time

    Position: Application Support Engineer (Inventor) Qualification: B.E. Mechanical Experience: 3 to 4 Years Working Location : SEZ Hinjawadi Phase-3, Pune Job Description: Support tool designers in their daily work and method development/business workflow documentation. (Inventor) Support layout work for both 2D and 3D. (AutoCAD, Plant 3D, Product design...