Customer Service Assistant Polish DutchFlemish or Norwegianspeaking

7 days ago

Sany, India Careerxtra Full time
Customer ServiceProfessionals Fluent in Polish Dutch Flemish or Norwegian NeededRelocation AssistanceAvailableWe are partneringwith a leading Outsourcing/BPO consultancy that is looking to hirea Customer Support Agent inRiga.
WorkDetails:
  • Work Model:Onsite
  • Location: RigaLatvia
  • Employment Type:Fulltime

Responsibilities:
  • Respondto incoming customer inquiries for a payment platform via phonechat and email and provide solutions to endusers.
  • Document case resolutions in the contactcenter tool based on clientcommunication.
  • Ensure cases are resolved withinthe case life cycle.
  • Escalate highpriorityissues as per client specifications to the immediate lead ifnecessary.
  • Work both independently and as partof a team.
  • Maintain effective communicationwith internal and external contacts.
  • Deliver anexceptional customer experience.
  • Adhere toquality standards on all handledcontacts.
  • Follow the work schedule and beprepared to start work on time.
  • Manage contactswhile meeting projectdefined targets: response time handle time andresolution rate.
  • Undertake any additional tasksthat may enhance client service or improve yourKPIs.
  • Participate in trainingsessions.

Requirements:
  • Professionalfluency in Polish Dutch/Flemish or Norwegian (C1 level) and English(B1 level) both spoken and written.
  • Priorexperience in an outsourced customer service environment is aplus.
  • EU citizenship or a valid work permit forLatvia.
  • Computer literate with a minimum typingspeed of 50 wpm at 90% accuracy.
  • An optimisticfriendly positive and selfdrivenindividual.
  • Ability to work in ateam.
  • A serviceoriented profile with a focus onproblemsolving.
  • Ability to work shifthours/parttime (as legally permissible) and adapt quickly tochanging priorities.
  • No negative remarks in abackground check such as a criminal record and willingness toundergo such a background check process during the recruitmentprocess.

Benefits:
  • Paidstartup training and professional developmentsessions.
  • Support withrelocation.
  • A dynamic and diverse role in apleasant and modern environment.
  • Opportunitiesfor personal and professionalgrowth.
  • Teambuildingactivities.

communicationskills,communication,polish,technical support,problemsolving,norwegian language,dutch,typing speed andaccuracy,record,email,outsourced customer service,teamwork,serviceorientation,customer,chat,dutch/flemishlanguage,problem-solving,englishlanguage,norwegian,english,project,customer service,onlinesupport,professional development,dutch/flemish,case,on-callsupport,customer support,polish language,flemish,computerliteracy

  • Content Analyst Norwegian Polish or Hebrew speaking

    2 weeks ago

    sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy seeking to onboard a Norwegian Polishor Hebrew speaking Content Moderator and investigator to join theirteams in Lisbon and to support a major technology company thatprovides mobility services vehicle and scooter rentals car sharingand food delivery services.Location: LisbonPortugalEmployment...

  • Content Analyst Norwegian Polish or Hebrew speaking

    6 days ago

    Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy seeking to onboard a Norwegian Polishor Hebrew speaking Content Moderator and investigator to join theirteams in Lisbon and to support a major technology company thatprovides mobility services vehicle and scooter rentals car sharingand food delivery services.Location: LisbonPortugalEmployment...

  • Customer Service Supervisor with Polish Dutch Flemish orNorwegian

    3 days ago

    Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy who is seeking to onboard a Team Leaderto join their Customer Support teams inRiga.Position:Customer Support Team LeaderLocation: RigaLatviaEmployment type:FulltimeDUTIES ANDRESPONSIBILITIES:Tomotivate develop and mentor team members in a dynamically changingenvironmentDrive process performance...

  • Customer Support with Polish

    2 weeks ago

    Sany, India SmartRecruitments Full time

    Our client is an outsourcing company amarket leader in customer servicerelated services. They cooperatewith giants such as Google Ads Western Union Tik Tok and Facebookproviding exemplary assistance to customers on a dailybasis.Yourresponsibilities:Receivingincoming calls or messages from customers seeking information orneeding support in solving various...

  • Customer Support Supervisor Polish Dutch Flemish orNorwegian speaking

    2 weeks ago

    sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy who is seeking to onboard a Team Leaderto join their Customer Support teams inRiga.Position:Customer Support Team LeaderLocation: RigaLatviaEmployment type:FulltimeDUTIES ANDRESPONSIBILITIES:Tomotivate develop and mentor team members in a dynamically changingenvironment Drive process performance...

  • Customer Support Supervisor Polish Dutch Flemish orNorwegian speaking

    4 weeks ago

    sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy who is seeking to onboard a Team Leaderto join their Customer Support teams inRiga.Position:Customer Support Team LeaderLocation: RigaLatviaEmployment type:FulltimeDUTIES ANDRESPONSIBILITIES:Tomotivate develop and mentor team members in a dynamically changingenvironment Drive process performance...

  • Customer Support Supervisor Polish Dutch Flemish orNorwegian speaking

    1 hour ago

    Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy who is seeking to onboard a Team Leaderto join their Customer Support teams inRiga.Position:Customer Support Team LeaderLocation: RigaLatviaEmployment type:FulltimeDUTIES ANDRESPONSIBILITIES:Tomotivate develop and mentor team members in a dynamically changingenvironmentDrive process performance...

  • Customer Service Team Lead Polish Dutch Flemish or Norwegianspeaking

    4 weeks ago

    Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy who is seeking to onboard a Team Leaderto join their Customer Support teams inRiga.Position:Customer Support Team LeaderLocation: RigaLatviaEmployment type:FulltimeDUTIES ANDRESPONSIBILITIES:Tomotivate develop and mentor team members in a dynamically changingenvironmentDrive process performance...

  • Social Media Analyst Norwegian Polish or Hebrewspeaking

    6 days ago

    Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO consultancy seeking to onboard a Norwegian Polishor Hebrew speaking Content Moderator and investigator to join theirteams in Lisbon and to support a major technology company thatprovides mobility services vehicle and scooter rentals car sharingand food delivery services.Location: LisbonPortugalEmployment...

  • Customer Service Representative

    2 months ago

    Sany, India FDF Energy Full time

    Customer ServiceRepresentativeOverview:Asa Customer Service Representative you will play a crucial role inensuring customer satisfaction and loyalty. You will be the primarypoint of contact for customers addressing their inquiries resolvingissues and providing exceptional service to enhance the overallcustomer experience.KeyResponsibilities:Manage high...

  • Customer Service Representative

    2 weeks ago

    Sany, India Z Ventures Full time

    Responding to Customer Inquiries: Assist customers with their questions and concerns through phone, email, chat, or social media, ensuring accurate and timely information.Providing Product or Service Information: Educate customers on the features, benefits, and usage of company offerings, offering tailored recommendations and solutions.Resolving Customer...

  • Customer Service Assistant Croatian speaking

    4 weeks ago

    Sany, India Careerxtra Full time

    CroatianSpeaking ChatCustomer Support Representative Needed for a LeadingOutsourcing/BPO Company! Work in ClujNapocaRomania!Weare partnering with a toptier Outsourcing/BPO company that islooking to hire a Croatianspeaking Chat Customer SupportRepresentative to support customers of a renowned electronic devicebrand.WorkDetails:Location:ClujNapoca...

  • Customer Service Representative

    2 weeks ago

    Sany, India Greccio Housing Full time

    Overview:Our mission isto provide stable safe affordable housing to offer resources forresidents to achieve stability and to promote solutions to theaffordable housing needs of ourcommunity.Asa community housing development organization in Colorado SpringsGreccio is passionate about serving as an integral part of thehousing continuum. Ensuring that our...

  • Customer Service Representative

    1 month ago

    Sany, India Greccio Housing Full time

    Overview:Our mission isto provide stable safe affordable housing to offer resources forresidents to achieve stability and to promote solutions to theaffordable housing needs of ourcommunity.Asa community housing development organization in Colorado SpringsGreccio is passionate about serving as an integral part of thehousing continuum. Ensuring that our...

  • Customer service Associate

    1 month ago

    Sany, India Betterhalf.ai Full time

    OverviewThe CustomerService Associate plays a crucial role in ensuring customersatisfaction and loyalty by providing exceptional service andsupport. They are the front line of the company representing thebrand and building relationships with customers through variouscommunication channels. Their ability to effectively addresscustomer inquiries resolve issues...

  • Multilingual Customer Service Representative

    7 days ago

    sany, India Vimerse Infotech inc Full time

    Overview TheMultilingual Customer Service Representative plays a vital role inensuring excellent customer experience for our diverse globalcustomer base. This role involves providing support and assistanceto customers in their preferred language while representing thecompany in a professional and friendlymanner.Keyresponsibilities Communicate withcustomers...

  • Multilingual Customer Service Representative

    7 days ago

    Sany, India Vimerse Infotech inc Full time

    OverviewTheMultilingual Customer Service Representative plays a vital role inensuring excellent customer experience for our diverse globalcustomer base. This role involves providing support and assistanceto customers in their preferred language while representing thecompany in a professional and friendlymanner.KeyresponsibilitiesCommunicate withcustomers via...

  • Customer service Associate

    4 days ago

    sany, India Betterhalf.ai Full time

    Overview The CustomerService Associate plays a crucial role in ensuring customersatisfaction and loyalty by providing exceptional service andsupport. They are the front line of the company representing thebrand and building relationships with customers through variouscommunication channels. Their ability to effectively addresscustomer inquiries resolve...

  • Customer Service Representative

    1 month ago

    Sany, India Shree Maruti Integrated Logistics Limited Full time

    As a Customer Care Representative at ShreeMaruti, you will play a pivotal role in delivering top-notchservice to both new and existing customers. Your primaryresponsibility will be to provide accurate and timely informationto customers, address their inquiries and concerns, and ensuretheir overall satisfaction. We are looking for individuals with abackground...

  • Customer Service Associate

    2 weeks ago

    Sany, India QuidInsights Full time

    Overview:The CustomerService Associate plays a crucial role in our organization by beingthe primary point of contact for customers. They are responsiblefor addressing customer inquiries resolving issues and ensuringcustomer satisfaction. The role is vital in maintaining positivecustomer relationships and contributing to the overall success ofthe...