Associate Consultant PWD
1 month ago
KeyResponsibilities:
A multinational financial Services USA basedcompany is looking for professionals to assist with backofficeoperations specific to remediation process.
Remediation is the process of identifyingcustomers affected by systemic issues detected in the banks systemsand determining possible resolution. The Customer RemediationAnalytics team identifies impacted customer population anddetermines remediation amount. The team also ensures compliancewith consistent enterprise standards for the execution of customerremediation data analytics.
Individual will be responsible to gather screen captureevidence from system and creating a PDF package or modify a PDFpackage to house it for manual review as evidence for theremediation.
Strong andeffective communication to relay updates elicit information fromTeam.
To qualify for the role you musthave:
Graduate in any discipline.
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Good Verbal & Written communication inEnglish.
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Experience ofworking in Banking and Financial Services especially with an MNCwould be an added advantage.
Quick learner and diligent with an eye fordetail.
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Ability to setpriorities and manage time effectively.
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Proficient in MS office.
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Should be well versed with imp Ops metrics suchas Productivity and Quality.
Skills:
Strong communication documentation facilitationrelationshipbuilding presentation and negotiation skills
Be highly flexible adaptable and creative
Broad consulting and project management skills effectivewritten and oral communication skills
Pursuepassions beyond work and invest in your wellbeing
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