Benefits Administration Services Associate II

2 weeks ago


Hyderabad, India Conduent Business Services Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.
  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Expands skills within an analytical or operational process.
  • Maintains appropriate licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Works with a moderate degree of supervision.

Functional Knowledge

  • Developed skills in a range of processes, procedures, and systems.

Business Expertise

  • Supports the achievement of company goals by integrating teams for the best outcome.

Impact

  • Impacts a team through quality of services and information provided.
  • Follows standardized procedures and practices and receives moderate supervision and guidance. 

Leadership

  • Has no supervisory responsibilities.
  • Manages own workload.

Problem Solving

  • Ability to problem solve, self-guided.
  • Evaluates issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Job Description

  • Graduate from recognized universities. (B Tech CSE/IT not eligible).
  • Looking for experience of 1+ years into BPO sector.
  • Possess strong Problem solving skills, analytical knowledge and communication skills- both written and verbal.
  • Collaborative, high-energy and diligent work ethics to be displayed at all times.
  • Strong ability to multi-task and support different functions based on business requirements.
  • Complete tasks according to the established standards with limited instruction and supervision.
  • Should possess team-based working style coupled with the zeal to expand the learning horizon and be open to new learning.
  • Willingness to work in shifts in different time zones.
  • Professional attitude and projection of professional company image.
  • Ability to work under pressure esp. during Peak seasons.
  • Stay aligned to the Company's Mission, Vision & Values.



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