Current jobs related to Process Developer, HR-Operations - Gurugram - Genpact

  • HR Operations Analytics, Product Developer

    6 months ago

    Gurugram, India Expedia Group Full time

    HR Operations Analytics, Product Developer (Gurgaon)At Expedia Group we believe data empowers action. Our People Analytics team is rapidly growing and is looking for a Product Developer to collaborate on the next generation of analytical products for People Team operations. Our team converts raw data into metrics, visualizations, and insights to better...

  • Cars24.com - HR Operations & Payroll Specialist

    3 days ago

    Gurugram, India Cars24 Services Private Limited Full time

    HR Operations & Payroll Specialist (Based in Gurgaon)Do you have a passion for precision and cars? Join our team as an HR Operations & Payroll Specialist, where you'll be at the wheel of our payroll and HR operations, ensuring every detail is finely tuned for our UAE-based crew.Your Journey:As our HR Operations & Payroll Specialist, you'll handle...

  • HR Coordinator

    4 months ago

    Gurugram, India GLG Full time

    Job Summary The GLG People Team is seeking a highly motivated HR Coordinator to own the administration and delivery of our day-to-day people processes and provide front-line support to employees by responding to incoming requests and questions. As a HR Coordinator at GLG you will be part of a global HR team, working with your regional counterparts in US...

  • Vmc Operator

    4 months ago

    Gurugram, Haryana, India Om Sai Global HR Services Full time

    **Job Overview** Seeking a skilled VMC Operator for a position in Om Sai Global HR Service, a HR Consulting company specializing in Recruitment, Training, and human capital development. Based in Gurgaon, with 2-10 employees, the company focuses on both management and technical skills development. **Roles and Responsibilities** - Set up and operate VMC...

  • HR Operations

    5 days ago

    Gurugram, India NTT DATA Full time

    Job Description Req ID: 298992 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[HR Operations & Admin Analyst (Comp)]] to join our team in [[Gurgaon]], [[Haryana]], [[India]].Role...

  • HR Operations

    1 month ago

    Gurugram, India NTT DATA Services Full time

    Req ID: 298992 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[HR Operations & Admin Analyst (Comp)]] to join our team in [[Gurgaon]], [[Haryana]], [[India]].Role...

  • HR Operations

    5 days ago

    Gurugram, India NTT DATA Full time

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[HR Operations Executive]] to join our team in [[Gurgaon]], [[Haryana]], [[India]].Role ResponsibilitiesIndividuals...

  • Sr HR Executive

    1 week ago

    Gurugram, India HireBloc Ventures Pvt Ltd Full time

    Dear Applicants,We have an urgent opening for the Sr HR Executive and junior HR executive. Sr HR Executive ( 5nos )Experience 4yrs to 5yrsSalary up to 50K Junior HR Executive ( 5nos )Experience 1yrsSalary up to 30kJob Location - Sector 18 GGN Job Description:-Recognizing the manpower needs and taking them to the HR manager for approvalCreating job...

  • HR Executive

    5 months ago

    Gurugram, India MULTIVAC LARAON INDIA PVT LTD Full time

    Joining - ImmediateQualification: GraduationMust be speak fluent English.Design compensation and benefits packagesImplement performance review procedures (e.g. quarterly/annual and 360° evaluations)Develop fair HR policies and ensure employees understand and comply with themImplement effective sourcing, screening, and interviewing techniquesAssess training...

  • HR Policies

    1 week ago

    Gurugram, India HireBloc Ventures Pvt Ltd Full time

    JOB DEDCRIPTION : HR EXECUTIVEJOB OVERVIEWThe role of an HR (Human Resources) Executive is critical in managing various aspects of human capital within an organization. The specific responsibilities may vary depending on the size and structure of the organization, but here are common roles and responsibilities associated with HR executives:Recruitment and...

  • HR Operations

    3 weeks ago

    Gurugram, India NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a [[HR Operations Executive]] to join our team in [[Gurgaon]], [[Haryana]], [[India]].Role ResponsibilitiesIndividuals here have a...

  • HR Analyst

    1 week ago

    Gurugram, India ADM Education & Welfare Society Full time

    Company OverviewADM Education & Welfare Society is a non-profit organization dedicated to empowering change and transforming lives. With a focus on creating impact in areas such as environment, rural development, vocational training, women's empowerment, health awareness, and higher education support, we strive to make a positive difference in society. Our...

  • Chief of Staff

    2 days ago

    Gurugram, India StellarNOVA Ventures Full time

    Holding Venture Group DescriptionStellarNOVA Ventures headquarters in Singapore is a dynamic and technology-driven investment group. We create innovative startup businesses that solve real problems with technology in India and emerging markets. Our focus segments include Sustainability & GreenTech, ConsumerTech, Deep Tech, FinTech, HealthTech, and Connected...

  • Chief of Staff

    1 day ago

    gurugram, India StellarNOVA Ventures Full time

    Holding Venture Group Description StellarNOVA Ventures headquarters in Singapore is a dynamic and technology-driven investment group. We create innovative startup businesses that solve real problems with technology in India and emerging markets. Our focus segments include Sustainability & GreenTech, ConsumerTech, Deep Tech, FinTech, HealthTech, and...

  • Chief of Staff

    2 days ago

    Gurugram, India StellarNOVA Ventures Full time

    Holding Venture Group DescriptionStellarNOVA Ventures headquarters in Singapore is a dynamic and technology-driven investment group. We create innovative startup businesses that solve real problems with technology in India and emerging markets. Our focus segments include Sustainability & GreenTech, ConsumerTech, Deep Tech, FinTech, HealthTech, and Connected...

  • Chief of Staff

    1 day ago

    gurugram, India StellarNOVA Ventures Full time

    Holding Venture Group DescriptionStellarNOVA Ventures headquarters in Singapore is a dynamic and technology-driven investment group. We create innovative startup businesses that solve real problems with technology in India and emerging markets. Our focus segments include Sustainability & GreenTech, ConsumerTech, Deep Tech, FinTech, HealthTech, and Connected...

  • Chief of Staff

    2 days ago

    Gurugram, India StellarNOVA Ventures Full time

    Holding Venture Group Description StellarNOVA Ventures headquarters in Singapore is a dynamic and technology-driven investment group. We create innovative startup businesses that solve real problems with technology in India and emerging markets. Our focus segments include Sustainability & GreenTech, ConsumerTech, Deep Tech, FinTech, HealthTech, and...

  • iTroSys - SAP HR Webdynpro Developer

    1 month ago

    Gurugram, India iTroSys Full time

    We are looking for a skilled SAP HR Webdynpro Developer to join our team. The ideal candidate will have strong expertise in developing and maintaining SAP HR applications using Webdynpro ABAP technology. The role involves collaborating with stakeholders, gathering requirements, designing, developing, and providing technical support to ensure SAP HR solutions...

  • HR Coordinator

    2 months ago

    Gurugram, India The Golden Rise Full time

    Company Overview: The Golden Rise located in Hyderabads vibrant Gachibowli district is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups fostering career growth and organizational success. Position Summary: We are seeking a dedicated and detailoriented HR...

  • HR Coordinator

    4 weeks ago

    gurugram, India The Golden Rise Full time

    Company Overview: The Golden Rise located in Hyderabads vibrant Gachibowli district is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups fostering career growth and organizational success. Position Summary: We are seeking a dedicated and detailoriented HR...

Process Developer, HR-Operations

3 months ago

Gurugram, India Genpact Full time

With a start-up spirit and Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Now, we are calling all you rule-breakers we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Developer, HR-Operations

You will be responsible to be an effective influencer, knowledgeable about the business, and whose impact and value is clear to the client group and HR org alike. The ideal candidate will thrive in a multifaceted and changing environment and have fun while getting a lot of great work done.

Responsibilities

Respond to employee queries - Tier 1 and Tier 2

Resolving Tier 1 inquiries (email, phone, voicemail, chat, ServiceNow or other client systems used for case management)

Manage outbound communications with respect to associate queries

Assign to case Inquiry to Tier 2/ Tier 3 as required

Escalate and handover Tier 3 queries to CoE or HRBP

Resolve and research associate queries as required, inc. Annual Processes (i.e., annual compensation, open enrolment, etc.)

Case management and case triaging inc. update case status on case management tool

Manage concierge service requests

Manage associate’s documentation (store / retrieve / create)

Administration of inbound mail received for the shared services

Follow quality requirements & act in compliance to local laws & regulations

Additional responsibilities from quality area, leading improvements, providing trainings

Maintain process documentation & document templates

Support content upload and updates on client portal (or its replacement), manage

inquiries related to client Portal (or its replacement) and access requests

Review portal content – policy changes made by CoE, and Workday (or its replacement) guides to ensure updated and current content is reflected on portal

Perform translation activities

Generate employment verification letters 

Qualifications we seek in you:

Minimum Qualifications

Bachelor’s or equivalenteducation

Relevant years of working experience in Payroll processing or pre-payroll

Good communication skills for voice support

Demonstrated competence in managing various HR functional areas like Talent Acquisition, Employee Lifecycle management, Employee support centre, Talent development, Compensation & Benefits processes

Comfortable and thrive in an ambiguous, high growth, fast paced environment

Outstanding interpersonal and communication skills

Demonstrated credibility and integrity in communications to ensure information flows both upward and downward