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Customer Relations Executive

3 months ago


Ernakulam, India MAIJO MOTO-Maruti Suzuki Arena Full time

Company Overview

The largest Maruti Suzuki Arena in Cochin is Maijo Moto at Kundanoor, Ernakulam. Maijo Moto-Maruti Suzuki Arena boasts a world-class Showroom and Service Center in the same campus at Kundanoor, Maradu, Ernakulam. With a spectacular 3 S Facility, the company offers a unique Customer WoW experience and a wide variety of Maruti Suzuki Cars.


Job Overview

Customer Relations Executive - Fresher Level

Location: Ernakulam

Employment Type: Not specified

Salary: Not specified

Number of Employees: 201-500


Qualifications and Skills

  • Customer Relationship Management
  • Communication Skills
  • Problem-Solving
  • Negotiation
  • Sales Skills
  • Time Management
  • Adaptability
  • Empathy


Roles and Responsibilities

  • Build and maintain strong relationships with customers
  • Handle customer inquiries and provide appropriate solutions
  • Assist customers in choosing the right Maruti Suzuki vehicle based on their requirements
  • Ensure high levels of customer satisfaction through excellent service
  • Collaborate with the sales team to meet and exceed customer expectations
  • Address customer complaints and resolve issues promptly and professionally
  • Utilize CRM software to keep track of customer interactions and data
  • Stay updated on product knowledge and industry trends to effectively communicate with customers