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Company Overview
The largest Maruti Suzuki Arena in Cochin is Maijo Moto at Kundanoor, Ernakulam. Maijo Moto-Maruti Suzuki Arena boasts a world-class Showroom and Service Center in the same campus at Kundanoor, Maradu, Ernakulam. With a spectacular 3 S Facility, the company offers a unique Customer WoW experience and a wide variety of Maruti Suzuki Cars.
Job Overview
Customer Relations Executive - Fresher Level
Location: Ernakulam
Employment Type: Not specified
Salary: Not specified
Number of Employees: 201-500
Qualifications and Skills
- Customer Relationship Management
- Communication Skills
- Problem-Solving
- Negotiation
- Sales Skills
- Time Management
- Adaptability
- Empathy
Roles and Responsibilities
- Build and maintain strong relationships with customers
- Handle customer inquiries and provide appropriate solutions
- Assist customers in choosing the right Maruti Suzuki vehicle based on their requirements
- Ensure high levels of customer satisfaction through excellent service
- Collaborate with the sales team to meet and exceed customer expectations
- Address customer complaints and resolve issues promptly and professionally
- Utilize CRM software to keep track of customer interactions and data
- Stay updated on product knowledge and industry trends to effectively communicate with customers