Customer Relation Executive
5 months ago
1.Conduct Post Service Follow-up calls & recording the same in PSF Response Sheet After the 3 days of service/ repair
2. Make Service Due Reminder Calls,
3. Supporting business by making regular lost customer calls
4. Record all customer concerns reported to dealership directly, such as Walk-in, Concerns Shared during PSF, Negative Customer Feedback and others
5. Seek status of open customer complaints and from respective staff.
6. Ensure proper maintenance of Customer complaints, Post Service Follow-ups and Customer Feedback.
7. Any other official duties duly assigned permanently or temporarily by the reporting authority will be applicable.
**Salary**: Up to ₹10,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
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Customer Relation Executive
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