Customer Relation Executive

5 months ago


Ernakulam, India EVM HONDA Full time

1.Conduct Post Service Follow-up calls & recording the same in PSF Response Sheet After the 3 days of service/ repair

2. Make Service Due Reminder Calls,

3. Supporting business by making regular lost customer calls

4. Record all customer concerns reported to dealership directly, such as Walk-in, Concerns Shared during PSF, Negative Customer Feedback and others

5. Seek status of open customer complaints and from respective staff.

6. Ensure proper maintenance of Customer complaints, Post Service Follow-ups and Customer Feedback.

7. Any other official duties duly assigned permanently or temporarily by the reporting authority will be applicable.

**Salary**: Up to ₹10,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability



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