Customer Relation Executive

3 weeks ago

Ernakulam, India Fast & Timely Full time

**Elevate Customer Experiences as a Customer Relations Executive**

Are you a dynamic, people-oriented individual looking to launch your career with a role that places customers at the heart of every interaction? We're excited to welcome both male and female freshers to join us as Customer Relations Executives

About Us:
At **Fast & Timely**, we believe that exceptional customer relations drive business success. As a Customer Relations Executive, you'll play a crucial role in creating positive connections, fostering trust, and ensuring our customers' needs are met with the highest level of satisfaction.

What You'll Experience:
Comprehensive Training: Our comprehensive training program is designed to equip you with the skills and knowledge needed to excel in customer relations. Develop expertise in effective communication, problem-solving, and relationship-building.

Meaningful Interactions: Engage with a diverse range of customers, understanding their unique requirements and providing tailored solutions that exceed expectations.

Supportive Mentorship: Join a team of experienced professionals who are dedicated to your growth. Benefit from mentorship and guidance that helps you navigate the world of customer relations with confidence.

Key Responsibilities:

- Respond promptly and professionally to customer inquiries.
- Listen actively to customer concerns, empathizing and finding appropriate solutions.
- Collaborate with internal teams to ensure timely issue resolution.
- Maintain accurate and organized customer records for future reference.

Qualifications:

- 10th/ +2
- Exceptional communication skills and a genuine passion for helping others.
- Positive attitude, adaptability, and a proactive problem-solving mindset.
- Strong organizational skills and attention to detail.

Why Choose Fast & Timely:
Join a company that values diversity, innovation, and the transformative power of excellent customer relations. We offer a supportive and inclusive environment where your fresh ideas are encouraged, and your potential is nurtured.

Ready to Create Lasting Customer Connections?

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,275.88 - ₹12,000.36 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8590867729

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