Customer Relations Executive

6 months ago


Ernakulam, India Deva Steels Full time

**Key Responsibilities**:

- **Sales Order Preparation**:Order must be prepared and update with ASM
- **Follow up**:Follow up on the sales order.
- **Quotations**:Create Quotations based on the customer requirements
- **Problem Resolution**: Address member inquiries, concerns, and complaints promptly and effectively. Collaborate with relevant departments to resolve issues and ensure seamless solutions.
- **Upselling and Cross-selling**: Identify opportunities to upsell additional premium services and cross-sell relevant products or experiences that align with members' interests.
- **Database Management**: Maintain accurate and up-to-date member profiles and interaction history in the customer relationship management (CRM) system.
- **Membership Growth**: Collaborate with the sales and marketing teams to contribute to the growth of the Company

**Salary**: ₹100,000.00 - ₹150,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 8606468523



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