Client Relationship Manager

5 months ago

Chennai, India ATC Full time

 Job Title: Client Relationship Executive

Your duties will include but may not be limited to the following.

Job brief:

Our Client Relationship Executives will develop relationships with potential clients through cold outbound calls, and establish and maintain professional rapport with them by being on the front lines.

We are looking for genuinely caring, curious, tenacious team players with strong communication skills who are excited to be a part of a rapidly growing company.

About us:

ATC (American technology consulting) is a global company, with a mission to enable our customers to solve the most challenging problems using technology and design. We accomplish this with our family of SAAS products and services.

We are headquartered in the United States with branch offices in Dubai, India, and now, Ukraine. A technology company in IT services, we have multiple product companies within ATC.

Through ATC Ventures, we fund inventive entrepreneurs with a passion for SaaS products and have built multiple tech startups from the ground up.

With our startup incubator known as, Startup Studios, we partner with entrepreneurs and businesses to build products that solve everyday problems through the creative use of technology. We nurture client efficiency not only through the custom products we build for their organizations but with the automation opportunities we identify through expert business analysis.

Some of the product companies under ATC:

● Auzmor

● Freshflows

● Toggle

● UnboxedMagazine.com

Position: Client Relationship Executive

Employment Type: Full-time (Nightshift).

Work Location: Chennai or Remote

Job Description:

As a Client Relationship Executive, you'll be on the front lines of understanding our customers and prospects to help strengthen our market position and brand identity. Your curiosity, persistence, empathy, and communication skills will help you engage with our leads and turn them into customers. You will be given training in

● Converting leads through cold outbound calls, texts, and emails.

● Converting leads and prospects to customers and developing relationships with potential clients.

● Work collaboratively with our sales team to gain new leads and opportunities.

● Educate clients on offerings and services.

● Identify, qualify, and maintain existing accounts.

● Implementing strategic sales plans.

● Manage follow-ups and customer satisfaction with urgency.

● Manage leads and prospects and maintain professional rapport with clients.

Qualifications

● Degree completed/ Undergoing/ with Arrears

● Basic computer knowledge required

● Understanding of technology and technical terms is a plus

● Excellent written/verbal communication skills with strong interpersonal skills

● Strong problem-solving skills

● Motivation, drive, and a self-starting attitude

● Ability to work in a fast-paced, team environment

● Good time management with strong organizational skills

Work Environment:

Where you work is as important as why you work. We are committed to an employee-centric atmosphere that drives fulfillment and encourages an enriching and collaborative culture of advanced and engaging professionals. We operate in an onshore/ offshore model, we have teams that work in multiple time zones. We expect our employees to be available to work extended/flexible hours and/or be available on weekends as needed to deliver the best for our stakeholders and clients.

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