international customer service representative
3 months ago
- Respond tointernational customer inquiries via phone email andchat
- Provide product and service information tocustomers
- Resolve customer complaints andissues in a timely and professionalmanner
- Coordinate with internal teams toaddress customer needs
- Process orders returnsand exchanges
- Assist with internationalshipping and delivery inquiries
- Ensure customersatisfaction and retention through proactiveengagement
- Document customer interactions andtransactions accurately
- Stay updated on productknowledge and company policies
- Assist withlanguage interpretation and translation asneeded
- Collaborate with the international salesteam to support customer needs
- Contribute tothe improvement of international customer serviceprocedures
- Participate in training anddevelopment programs
- Adhere to internationalcustomer service standards andprotocols
- Maintain a positive and professionalattitude in all customerinteractions
- Bachelors degree inBusiness Communication or related field
- Provenexperience in international customer service or relatedrole
- Fluency in English and at least one othermajor international language
- Excellentcrosscultural communication skills
- Strongcustomer service and problemsolvingabilities
- Ability to manage time effectivelyand prioritize tasks
- Proficiency inmultitasking and handling multiple customer inquiriessimultaneously
- Adaptability to varying customerneeds and cultural preferences
- Ability to workeffectively as part of a diverse internationalteam
- Familiarity with international shippingand logistics processes
- Knowledge of CRMsoftware and customer serviceplatforms
- Understanding of internationalbusiness practices and customs
- Strongnegotiation and conflict resolutionskills
- Ability to work flexible hours toaccommodate different time zones
- Commitment toproviding exceptional customer serviceexperiences
logisticsprocesses,communication,conflict resolution,adaptability,customerservice,international language,time management,problem-solving,crmsoftware,negotiation,multitasking,cross-culturalcommunication
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international customer service representative
2 months ago
Thane, India HireBloc Full timeOverview:The International Customer Service Representative plays a crucial role in the organization by serving as the primary point of contact for international customers. This role is essential for maintaining customer satisfaction resolving issues and fostering positive relationships with customers across various global markets.Key Responsibilities:Respond...
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international customer service representative
1 month ago
thane, India HireBloc Full timeOverview:The International Customer Service Representative plays a crucial role in the organization by serving as the primary point of contact for international customers. This role is essential for maintaining customer satisfaction resolving issues and fostering positive relationships with customers across various global markets.Key Responsibilities:Respond...
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international customer service representative
3 weeks ago
thane, India HireBloc Full timeOverview: The International Customer Service Representative plays a crucial role in the organization by serving as the primary point of contact for international customers. This role is essential for maintaining customer satisfaction resolving issues and fostering positive relationships with customers across various global markets.Key Responsibilities:...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
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Representative, Customer Service
2 months ago
Thane, India Avient Full time**DESCRIPTION**: Avient Corporation (NYSE: AVNT), with expected 2021 revenues of $4.9 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Barrier technologies that preserve the shelf-life and quality of food, beverages,...
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Customer Service Representative
5 months ago
Thane, India HTD Resources Pvt. Ltd. Full time**Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...
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Customer Service Representative
5 months ago
Thane, India HTD Resources Pvt. Ltd. Full time**Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
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Bilingual Customer Service Representative
4 weeks ago
Thane, India Insync Management Services Full timeCompany Description Insync Management Services is a Business Process Outsourcing company based in Thane, India, with a focus on providing Custom Offshore Staffing Solutions. Role Description This is a full-time hybrid role for a Bilingual Customer Service Representative at Insync Management Services. This is strictly USA time shift job. The role...
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Bilingual Customer Service Representative
4 weeks ago
thane, India Insync Management Services Full timeCompany DescriptionInsync Management Services is a Business Process Outsourcing company based in Thane, India, with a focus on providing Custom Offshore Staffing Solutions. Role DescriptionThis is a full-time hybrid role for a Bilingual Customer Service Representative at Insync Management Services. This is strictly USA time shift job. The role involves...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out...
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Bilingual Customer Service Representative
1 month ago
Thane, India Insync Management Services Full timeCompany DescriptionInsync Management Services is a Business Process Outsourcing company based in Thane, India, with a focus on providing Custom Offshore Staffing Solutions.Role DescriptionThis is a full-time hybrid role for a Bilingual Customer Service Representative at Insync Management Services. This is strictly USA time shift job. The role involves...
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Customer Service Representative
5 months ago
Thane, India Netstar Infotech Full timePROCESS-Customer service representative - HSC / Graduates can apply - Freshers can apply - Hindi communication / Average english - Salary from 13.5k to 18k - Sunday fixed off - Pick and drop from Thane station to office - 2 rounds of interview HR RIYA 9082413364 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹18,000.00 per...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
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Customer Service Representative
5 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service Representative** Male & Female both can apply Location - Thane west Qualification - 12th & Graduate Fresher & Experience both can apply Salary - 14,000k - In -hand Sunday Off Good Comms Required Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹14,000.00 per month Schedule: - Day...
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Customer Service Representative
5 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Hiring For Customer Service Representative** **Fresher & Exp both can apply** **Need immediate joiner** Location - Thane Qualification - Any Graduate Salary - 16,500 -in hand Shift Timing - 9:30 -6:30 Fixed Sunday off Immediate Joining Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹16,500.00 per month Schedule: -...
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Customer Service Representative
5 months ago
Thane, India Abhinav Institute of Technology and Management Full time**Job description** **Customer Service Representative** **Location - Thane** **Qualification - 12th with 6 months Experience** **( Graduates - Fresher or Experience with 6 months )** **Shift Time - Rotational Shift** **1 Rotational Week Off** **Salary - ( In hand - 13,200 ) / ( CTC - 16,500 )** **Facility - Pick up & drop Facility** **Contact -...
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Customer Service Representative
5 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally in the trucking and logistics sector. TCM Services currently owns three companies in the United States of America and...