Customer Service Representative

3 days ago


Thane, India TCM Services Pvt Ltd Full time

**Customer Support Representative - US Process**

**Executive CSR - Multiple Openings**

**About the Company -**

TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out of Navi Mumbai, Maharashtra, India.

**About the Role -**

We are aggressively looking to strengthen our organization by adding the best available talent to our staff. We’re seeking a Customer Support Representative to connect with prospective clients in the US and ensure they are provided with the right information to collaborate with TCM.

The requirements are to fill multiple openings within the CSR division right from individuals with basic and minimum experience in a client/ customer engaging role to individuals who have managed a team of CSR’s in the past.

Individuals with experience in planning, coordinating and analysing data would be a bonus.

**Responsibilities -**
- Familiarize yourself with all services offered by our company
- On boarding new clients through direct contact by cold calling method and /or attending calls from prospective leads
- Explain the services of the company and its benefits of collaboration
- Provide appropriate quotes to the prospective client to finalize the negotiation
- Complete the client on boarding documentation and handover the client to the next team in process

**Required Skills & Experience**
- Relevant experience in a customer contacting role with ability to negotiate terms and conditions
- Excellent Communication Skills (Written & Verbal)
- Job role requires working in US Shifts (6pm to 4am - Mon-Sat)
- Strong Work Ethics
- Good Listening Skills
- Excellent Interpersonal skills
- Strong prioritization skills and works with a sense of urgency, ability to know how to operate with a sense of urgency in a fast-paced and changing environment
- Ability to Multitask
- Data Management skill - MS Office (Word, excel, PPT and Outlook)
- Willing to commute to Navi Mumbai

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift
- Night shift
- US shift

**Language**:

- English (required)

Work Location: In person



  • Thane, India HTD Resources Pvt. Ltd. Full time

    **Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...


  • Thane, India HTD Resources Pvt. Ltd. Full time

    **Job Title: Customer Service Representative** **Location**: Mumbai, Maharashtra **Department**: Customer Service **Job Type**: Full-Time **Company Description**:Our company committed to delivering exceptional products/services and providing outstanding customer experiences. We are seeking a dedicated and motivated Customer Service Representative to join...


  • Thane, India Quillsoft IT Services Full time

    Position - Customer service representative Experience - 1 - 3 Years (International voice process) Roles & Responsibilities - Customer support voice (International voice process) Skills - Excellent communication (Versant 58 level), Fluent in spoken English with no grammatical errors. Shift - Rotational shift (Include night shift) Contract-6 months **Job...


  • Thane, India Expo Job Consultancy Full time

    **Customer Service Representative for NBFC** **Thane Location** **Salary 2.30 LPA + ( Other allowances)** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹20,000.00 per month **Benefits**: - Commuter assistance - Food provided - Health insurance - Life insurance Schedule: - Rotational shift **Language**: - Telugu...


  • Thane, India Netstar Infotech Full time

    PROCESS-Customer service representative - HSC / Graduates can apply - Freshers can apply - Hindi communication / Average english - Salary from 13.5k to 18k - Sunday fixed off - Pick and drop from Thane station to office - 2 rounds of interview HR RIYA 9082413364 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹18,000.00 per...


  • Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Thane, India Abhinav Institute of Technology and Management Full time

    **Hiring For Customer Service Representative** Male & Female both can apply Location - Thane west Qualification - 12th & Graduate Fresher & Experience both can apply Salary - 14,000k - In -hand Sunday Off Good Comms Required Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹14,000.00 per month Schedule: - Day...


  • Thane, India Abhinav Institute of Technology and Management Full time

    **Hiring For Customer Service Representative** **Fresher & Exp both can apply** **Need immediate joiner** Location - Thane Qualification - Any Graduate Salary - 16,500 -in hand Shift Timing - 9:30 -6:30 Fixed Sunday off Immediate Joining Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹16,500.00 per month Schedule: -...


  • Thane, India Abhinav Institute of Technology and Management Full time

    **Job description** **Customer Service Representative** **Location - Thane** **Qualification - 12th with 6 months Experience** **( Graduates - Fresher or Experience with 6 months )** **Shift Time - Rotational Shift** **1 Rotational Week Off** **Salary - ( In hand - 13,200 ) / ( CTC - 16,500 )** **Facility - Pick up & drop Facility** **Contact -...


  • Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally in the trucking and logistics sector. TCM Services currently owns three companies in the United States of America and...


  • Thane, India VORTEX ENTERPRISE Full time

    Job Title: Customer Service Representative Location: Kalyan, Maharashtra **Responsibilities**: Resolve customer complaints, troubleshoot problems, and provide appropriate solutions. Maintain a thorough understanding of products/services to assist customers effectively. Keep accurate records of customer interactions and transactions. Ensure customer...


  • Thane, India Loganaltics Full time

    We are currently hiring Customer Service Representatives for **Real Estate** prestigious **Pre - Sales.** **Freshers** are also Welcome, we invite you to join our dynamic team. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,816.77 - ₹25,920.44 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Day...


  • Thane, India Abhinav Institute of Technology and Management Full time

    **Hiring For Customer Support Representative** **Male & Female both can apply** Location - Thane Qualification - 1. 12th - 6 months Experience 2. Any Graduate Salary - 14,000 k / in hand Shift Time - 9:30 -6:30 Sunday off Good English Comms Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹14,000.00 per...


  • Thane, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Thane, India Bifold Dynamix Full time

    Outbound Sales & Customer Service Process **Location**: Thane Position Overview: We are seeking dynamic and goal-oriented individuals to join our team as Outbound Sales & Customer Service Representatives. As a key member of our sales team, you will be responsible for actively promoting and selling our products or services to potential customers....


  • Thane, India Mentor consultancy Full time

    **Hiring For Customer Service Representative - Linguistic** 1. Malayalam 2. Tamil 3. Telgu 4.kannada 5. English Location - Thane **Qualification - BSC Graduate ( From Medical Background )** Salary - In hand - 19,000 k Good English comms required Immediate Joining Contact - 7400148340 **Education**: - Higher Secondary(12th Pass)...


  • Thane, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...