Bilingual Customer Service Representative

1 month ago


Thane, India Insync Management Services Full time
Company Description

Insync Management Services is a Business Process Outsourcing company based in Thane, India, with a focus on providing Custom Offshore Staffing Solutions.Role Description

This is a full-time hybrid role for a Bilingual Customer Service Representative at Insync Management Services. This is strictly USA time shift job. The role involves providing excellent customer scheduling,

enhancing the overall customer experience for a medical clinic.

While the role is primarily located in Thane, there is flexibility for remote work.

QualificationsCustomer Service Representatives and Customer Support skillsCustomer Satisfaction and Customer Experience expertiseStrong communication and interpersonal skillsAbility to fluently speak, read, and write in English and Spanish.Problem-solving and conflict resolution abilitiesExperience in a customer service role is preferredKnowledge of CRM systems and basic computer skill



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