Bilingual Customer Service Representative

4 weeks ago


Thane, India Insync Management Services Full time
Company Description

Insync Management Services is a Business Process Outsourcing company based in Thane, India, with a focus on providing Custom Offshore Staffing Solutions.
Role Description

This is a full-time hybrid role for a Bilingual Customer Service Representative at Insync Management Services. This is strictly USA time shift job. The role involves providing excellent customer scheduling, enhancing the overall customer experience for a medical clinic. While the role is primarily located in Thane, there is flexibility for remote work.
Qualifications
  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience expertise
  • Strong communication and interpersonal skills
  • Ability to fluently speak, read, and write in English and Spanish.
  • Problem-solving and conflict resolution abilities
  • Experience in a customer service role is preferred
  • Knowledge of CRM systems and basic computer skill


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