Contact Center Engineer

Job Description This is a remote position. DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set...

2. Contact Center Sr. / Executive Position : Contact Center Sr. / Executive Gender : Any No. of Posts : 2 Main Job Tasks and Responsibilities: Follows up with customer via telephone or email following initial first sales contact and schedule appointments. Provide information to callers about company services and products. Manage inquiries and record...

2. Contact Center Sr. / ExecutivePosition : Contact Center Sr. / ExecutiveGender : AnyNo. of Posts : 2 Main Job Tasks and Responsibilities: Follows up with customer via telephone or email following initial first sales contact and schedule appointments.Provide information to callers about company services and products.Manage inquiries and record the requests...

PeopleCert is looking for a Contact Centre Executive, who will be responsible for handling Customer/Students related queries through inbound or outbound calls, chat, email and social media, demonstrating agility, empathy and ownership, ensuring outstanding customer experience.As a Contact center executive, your tasks will include the following: Providing...

Magicbricks, a leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving outbound tele sales initiatives, and enhancing customer engagement. If...

Job DescriptionBUSCAMOS :Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center.EEXPERIENCIA & SKILLSOBLIGATORIOS● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat, Whatsapp, otros...

We are currently hiring for Voice process roles for one of the Leading MNC Banks in Bangalore .Interview Process· Aptitude & English Communication Skills tests· F2F interviewsAbout ClientOne of the largest global banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from...

We are currently hiring forVoiceprocess roles for one of the Leading MNCBanksinBangalore .Interview Process· Aptitude & English Communication Skills tests· F2F interviewsAbout ClientOne of the largest global banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual...

Min 4yrs experience in Contact Center Recruitments only. Hands-on experience in Recruiting Senior role (Director and Above). Hands-on with Sourcing channels and should be versed with headhunts and out of the box thinking to close positions. End to End recruitment process for a new hiring/ hired (sourcing, salary negotiation, stakeholder management etc). Need...

- Job Title – RESOLUTION SPECIALIST, CONTACT CENTER- Position Level – K- Work Location – Bangalore- 10 months – 3 Years of relevant customer service experience- Shift : Night Shift ( Permanent )Resume shortlisted candidates will be invited for the Face to Face Interview discussion on 1st June 2024 @Bangalore Office.Please share your resumes to * * to...

Must have:Should be from bank's contact center opsMust have worked in Banking process and handled cards divisionTeam Manager’s repertoire of roles and responsibility include :1.   Manage teams of e-mail officers and Team Leaders on various parameters including, attendance ,  adherence, accuracy, productivity, quality, Score Card.2.      ...

We are hiring for one of our IT services and IT Consulting client in Singapore.Roles :Support day-to-day IT operations – production issue resolution.Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.Analyze issue raised by users or reported by monitoring system.Perform impact analysis and...

Position Title: Business Development Manager - AI Contact CentreJob Description :The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within the contact center industry. This role involves identifying prospective clients, understanding their...

Gender- : Any- No. of Posts- : 2- Experience- : 5+**Main Job Tasks and Responsibilities**: Provide information to callers about company services and products. Manage inquiries and record the requests in given forms, software and web portals (training will be provided for software data entry and web portal data entry). Manage inquiry sheets in given...

We are hiring for one of our IT services and IT Consulting client in Singapore.Roles:- Support day-to-day IT operations – production issue resolution.- Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.- Analyze issue raised by users or reported by monitoring system.- Perform impact analysis...

Position Title: Business Development Manager - AI Contact CentreJob Description : The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within the contact center industry. This role involves identifying prospective clients, understanding their...

**Comapany - Lakme Academy** **Job Title: Centre Co-ordinator** **Experience : 3-7 years** We are currently seeking an Operations Head to join our team in Delhi. As the Operations Head, you will be responsible for managing the day-to-day operations of our multiple centers across Delhi. You will be the key point of contact between our centers, students,...

At least 4 years’ extensive & core experience developing Genesys call routing strategies using Genesys development tools with at least 2 of those years working with ComposerExtensive experience in contact center operations, contact center technologies, and contact center strategies.Specialist in a minimum of 3 Genesys products (i.e. Framework, Composer,...

**About Us**: We are building a patient-first heartcare program that provides preventive and rehabilitative, non-invasive treatment to cardiac patients. With over 25 years of experience, SAAOL is an established brand within non-invasive heart treatment, and currently operates 100+ centres across the country. Our treatment portfolio includes FDA approved EECP...

**About Us**: We are building a patient-first heartcare program that provides preventive and rehabilitative, non-invasive treatment to cardiac patients. With over 25 years of experience, SAAOL is an established brand within non-invasive heart treatment, and currently operates 100+ centres across the country. Our treatment portfolio includes FDA approved EECP...