Contact Center Ops Head

Designation : CONTACT CENTER TRAINER Job Overview: The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end to end. The incumbent will work closely with the stakeholders to understand the training...

Company DescriptionWelcome to The Freethinking School, a unique fun-filled space in Bengaluru that inspires a love for learning. We believe in practical real-life experiences and experiential learning as the key to true education. Our programs are based on Montessori principles and incorporate hands-on learning experiences to make education enjoyable and...

This is a remote position.DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set up systems or...

Company DescriptionWelcome to The Freethinking School, a unique fun-filled space in Bengaluru that inspires a love for learning. We believe in practical real-life experiences and experiential learning as the key to true education. Our programs are based on Montessori principles and incorporate hands-on learning experiences to make education enjoyable and...

Min 4yrs experience in Contact Center Recruitments only. Hands-on experience in Recruiting Senior role (Director and Above). Hands-on with Sourcing channels and should be versed with headhunts and out of the box thinking to close positions. End to End recruitment process for a new hiring/ hired (sourcing, salary negotiation, stakeholder management etc). Need...

**1. Vendor Selection and Onboarding**: Collaborate with stakeholders to identify contact center vendor requirements and evaluate potential vendors based on their capabilities, capacity, and performance. Coordinate vendor onboarding activities, including contract negotiations, service level agreement (SLA) development, and compliance with company policies...

**Senior Adviser - Contact Centre** **About the role** Sr. Adviser - Contact Centre leads end-to-end contact Centre operations, providing personalized support to global teams, resolving escalations, driving continuous improvement, and promoting RT3C values. They possess strong leadership skills, extensive knowledge of contact centre operations and HR...

KEY ADMINISTRATIVE RESPONSIBILITIES  Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards aredriven by the Center Manager(s) while providing ownership value.To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales &...

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...

EDUCATION & EXPERIENCE1. Bachelor’s degree in related field or equivalent education and/or work experience to meet requisite skills2. 20 years’ progressive data center and/or critical facilities experience with minimum 5 years in a managerial position.3. PG / MBA qualification would be an added advantage.4. Data Center operations management...

CBTS is conducting a Walk-In drive for NOC engineers. Please find below details for the same.Experience: 5 to 15 yrsJob Location: ChennaiShift: 24x7 rotational shiftsWalk In Date: 14-May-2024Time: 11:00AM to 2:00PMVenue:CBTS Technology Solutions India, DLF Cybercity,Block 3, 4th Floor, 1/124, Mount Poonamallee Road,Manapakkam, Chennai - 600 089, IndiaThe NOC...

Job Title: Serverless Dev Ops EngineerLocation: India (Remote)Duration: 6+ Months (Possible extension)Job Summary: The Serverless Dev Ops Engineer will be part of a team of contract developers to design and implement new features and integrations for StreamLabs products and systems.Job Responsibilities: Communicate and collaborate with Software Team to...

About the Job:Job Title:Serverless Dev Ops EngineerLocation:India (Remote)Duration:6+ Months (Possible extension)Job Summary:The Serverless Dev Ops Engineer will be part of a team of contract developers to design and implement new features and integrations for StreamLabs products and systems.Job Responsibilities:Communicate and collaborate with Software Team...

We are currently hiring for "Head of Strategy" with a leading SAAS startup based out in Hyderabad.You will be responsible for driving operational excellence by leveraging business unit metrics across product, engineering, consulting, sales, marketing, recruiting, engineering operations (EngOps),Professional Services Operations (PSO Ops), and Sales...

Company DescriptionPixel Web Solutions is a leading web and mobile application development company located in Madurai. With a combined team size of 120+ developers, we specialize in offering MVP software for blockchain startups and enterprises. Our expertise includes technologies like Node.js, Angular.js, React.js, Laravel, Flutter, Java, Swift, Mongo DB,...

Position Center Manager- Branch Banking Band 4 Reporting to Regional Manager Function Strategic Alliances - DCB Key Responsibility Areas: Recruit, train and Supervise executives to achieve the agreed business targets of Protection and Annuity in the defined cluster and building a progressive partnership with the...

Job Description2 Months contract with a Local AuthorityJob Summary:·Ideally looking for someone with a contact centre background that can support the managers with day-to-day operations and support with the improvement programme we have underway.·Need someone who can oversee the day to day and embed IT change with the workforce rather than build a new...

Job DescriptionAs the head of our IT infrastructure department, you will be responsible for overseeing the design, implementation, and maintenance of all IT systems, networks, and infrastructure within the organization.Key Responsibilities:1. Leading a team of IT professionals to ensure the smooth operation of all infrastructure components.2. Developing and...

The Shri Ram Wonder Years, Karol Bagh invites smart, energetic and creative leaders to be a part of the family as the Center Head/Principal. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education. To provide effective, dynamic and inspirational leadership in order that every child is able to...

The Shri Ram Wonder Years, Civil Lines invites smart, energetic and creative leaders to be a part of the family as the Center Head/Principal. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education. To provide effective, dynamic and inspirational leadership in order that every child is able to...