Contact Center Sr.

2. Contact Center Sr. / Executive Position : Contact Center Sr. / Executive Gender : Any No. of Posts : 2 Main Job Tasks and Responsibilities: Follows up with customer via telephone or email following initial first sales contact and schedule appointments. Provide information to callers about company services and products. Manage inquiries and record...

2. Contact Center Sr. / Executive Position : Contact Center Sr. / Executive Gender : Any No. of Posts : 2 Main Job Tasks and Responsibilities: Follows up with customer via telephone or email following initial first sales contact and schedule appointments. Provide information to callers about company services and products. Manage inquiries and record...

At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class...

**Roles and responsibilities**: Delivering the defined daily/weekly/monthly productivity and quality targets Delivering the planned man hours to ensure efficient operations Adapting to deliver on the new task assigned by the TL/Supervisor Interacting with the Internal and external customers to ensure a customer query is addressed, thus displaying a sense...

This is a remote position. DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set up systems or...

This is a remote position.DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set up systems or...

This is a remote position.DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set up systems or...

Magicbricks, a leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving outbound tele sales initiatives, and enhancing customer engagement. If...

Job Description This is a remote position. DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set...

Job Description This is a remote position. DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set...

Job DescriptionBUSCAMOS :Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center.EEXPERIENCIA & SKILLSOBLIGATORIOS● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat, Whatsapp, otros...

We are currently hiring for Voice process roles for one of the Leading MNC Banks in Bangalore .Interview Process· Aptitude & English Communication Skills tests· F2F interviewsAbout ClientOne of the largest global banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from...

We are currently hiring forVoiceprocess roles for one of the Leading MNCBanksinBangalore .Interview Process· Aptitude & English Communication Skills tests· F2F interviewsAbout ClientOne of the largest global banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual...

Min 4yrs experience in Contact Center Recruitments only. Hands-on experience in Recruiting Senior role (Director and Above). Hands-on with Sourcing channels and should be versed with headhunts and out of the box thinking to close positions. End to End recruitment process for a new hiring/ hired (sourcing, salary negotiation, stakeholder management etc). Need...

- Job Title – RESOLUTION SPECIALIST, CONTACT CENTER- Position Level – K- Work Location – Bangalore- 10 months – 3 Years of relevant customer service experience- Shift : Night Shift ( Permanent )Resume shortlisted candidates will be invited for the Face to Face Interview discussion on 1st June 2024 @Bangalore Office.Please share your resumes to * * to...

At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class...

At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class...

Must have:Should be from bank's contact center opsMust have worked in Banking process and handled cards divisionTeam Manager’s repertoire of roles and responsibility include :1.   Manage teams of e-mail officers and Team Leaders on various parameters including, attendance ,  adherence, accuracy, productivity, quality, Score Card.2.      ...

**1. Vendor Selection and Onboarding**: Collaborate with stakeholders to identify contact center vendor requirements and evaluate potential vendors based on their capabilities, capacity, and performance. Coordinate vendor onboarding activities, including contract negotiations, service level agreement (SLA) development, and compliance with company policies...

PeopleCert is looking for a Contact Centre Executive, who will be responsible for handling Customer/Students related queries through inbound or outbound calls, chat, email and social media, demonstrating agility, empathy and ownership, ensuring outstanding customer experience.As a Contact center executive, your tasks will include the following: Providing...