Engineer Helix Tools

3 weeks ago

Bengaluru, India TMF Group Full time

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

About the Role

The objective is to design, develop, customize and administer BMC Helix CMDB and Discovery that align with Asset, Incident, Problem, Change, DWP and Knowledge Management. Creating and maintaining technical documentation with respect to system design. Exposure to recent Helix releases, implementations, and applications is must.

Key Accountabilities:

Development and Customization of Helix CMDB v9, v19.8 and v20. Administration & Configuration of BMC ITSM – CMDB Helix Discovery Application Modelling Administration, Configuration and Customizations of BMC Helix Discovery Integration of CMDB with 3rd Party data sources using Web Services, REST APIs. Develop and implement customer value through development Minimizes the backlog and aging of support issues Troubleshoot BMC Helix Discovery and CMDB. Administration & Creation of Spoon Jobs

Key Capabilities:

3+ years of experience with BMC Helix CMDB and Discovery Product and features Understands TMF Group’s business lines, regulatory requirements and how the organization is structured. Experience in Action Request System development Experience in Administration, Configuration and Customizations of BMC Helix Discovery Experience in BMC CMDB customizations Experience in BMC Helix discovery Administration, configuration and application modelling Experience in Integrating CMDB with multiple data sources Supports the up skilling of team through sharing of knowledge, best practice, and coaching Will share knowledge to ensure targets are met. Understands own motivation and impact of personal impact to optimize personal and team performance Communicates (verbally and through written work) information in a clear and concise manner Will manage stakeholders' expectations with regards to delivery.

General skills:

Team player. Constant learner & self-motivated person. Analytical and problem-solving skills. Ability to work without direct supervision. Ability to work under pressure. Good communication and interpersonal skills. Familiar with ITIL & ITSM principles.

What's in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. 

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

A supportive environment

Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

Marriage Gift policy Paternity & Adoption leaves Interest free loan policy Salary advance policy Covid support taskforce Well being initiatives

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