Pre-sales - Solution Consultant
3 weeks ago
Responsibilities:
MUST TO HAVE : Excellent proposal writing skills, Customer presentation skills, technical skills on ServiceNow. GOOD TO HAVE : If no ServiceNow, Salesforce, etc. skills are also fine. ServiceNow CSM, SPM, ITSM, HRSD skills are added advantage. Defining, designing, and implementing ServiceNow/ Salesforce solutions and ensuring they are aligned with business requirements. Working closely with clients to build CSM solutions on platforms such as ServiceNow that address their needs. Configuring and enhancing ServiceNow platform using scripts and application capabilities. implementation of CSM solutions, including configuration, customization, and integration with other systems Providing technical expertise in identifying, evaluating, and developing effective solutions and procedures that meet user requirements. Participating in all technical aspects of the program and solution delivery. Ensuring that all implementation work is carried out in accordance with the company policies and industry best practices. Effective upwards management to program lead and executives Contribute to business development activities including written proposals, presales activities, functional demonstrations and presentations
Qualifications:
1-4 years of experience with ServiceNow platform, or minimum 2 years with ServiceNow platform and additional years with similar products Bachelor’s degree in computer science, Information Systems, or a related field. Proven experience with ServiceNow implementation, configuration, development, customization, and integration. Strong understanding of ServiceNow core platform capabilities and data model. Strong understanding of ITIL processes. ServiceNow System Administration certification or other ServiceNow certifications are preferred. Strong interpersonal skills to interact with diverse groups of individuals and build successful relationships at all levels. Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure. Excellent communication and presentation skills to effectively explain possible solutions to non-technical and technical stakeholders. Experience with ServiceNow platform capabilities beyond core modules highly desirable Experience with ServiceNow SPM is must Closing from Cprime India - All locationsWhat We Believe InAt Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.Equal Employment Opportunity Statement Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.-
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