Technical Sales Consultant

1 month ago

Hyderabad, India Rubis Software Solutions Private Limited Full time

Experience needed: Minimum 5+ years

Location: Hyderabad only

Mode: 100% Work from Office

Type: Contract to Hire

Duration: 6-12 Month

Notice Period: Immediate to 30 days

Job Overview:

- As a Technical Sales Consultant, you will work closely with the client's sales team, providing in-depth product knowledge and technical expertise to support pre-sales and post-sales efforts.

- You will engage with clients to understand their business needs and demonstrate how our solutions can address their specific challenges.

- With your strong technical background and excellent communication skills, you will ensure the successful implementation and adoption of our solutions.

Key Responsibilities:

Pre-Sales Support:

- Collaborate with the sales team to identify client requirements and create tailored product demonstrations and presentations.

- Act as a technical expert during client meetings to explain features, capabilities, and benefits of products or services.

- Conduct proof-of-concept (POC) sessions to showcase product functionality and value.

- Assist in responding to RFPs (Requests for Proposals) and RFIs (Requests for Information), ensuring that technical aspects are accurate and compelling.

Solution Design and Consulting:

- Analyze customer requirements to design and propose technical solutions that meet their business needs.

- Work with engineering and product teams to ensure proposed solutions are feasible and scalable.

- Offer consultative advice on best practices and implementation strategies.

Post-Sales Support:

- Ensure smooth handoff to the implementation and support teams after the sale is completed.

- Provide technical assistance during the onboarding process, ensuring client satisfaction.

- Act as a liaison between customers and internal teams for any technical queries or issues that arise post-sales.

Customer Relationship Management:

- Build and maintain strong relationships with clients to ensure long-term success and loyalty.

- Follow up with clients regularly to gather feedback, ensure product satisfaction, and identify new opportunities for upselling or cross-selling.

- Conduct technical training sessions or workshops for clients to enhance their understanding of the product.

Collaboration and Knowledge Sharing:

- Work closely with the product development team to provide feedback from customers regarding product enhancements or new features.

- Stay updated on industry trends, competitor offerings, and new technologies to effectively position the company's solutions in the market.

- Share technical knowledge with sales teams and assist in developing training materials for internal use.

Qualifications:

- Experience: 5+ years of experience in a technical sales or pre-sales consulting role, preferably within the Healthcare domain.

- Technical Skills: Strong knowledge of IT Technologies - Cloud, Data Analytics, QA services and products with the ability to understand and explain complex technical solutions.

- Sales Skills: Proven track record of supporting successful sales efforts and achieving sales targets.

- Communication: Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences.

- Problem-Solving: Strong analytical and problem-solving skills, with the ability to think on your feet and develop creative solutions to client challenges.

- Customer Focus: Strong client-facing skills with the ability to manage relationships and build Master's degree in engineering, Computer Science, Information Technology, or a related field (or equivalent experience).

Preferred Qualifications:

- Experience in Healthcare domain.

- Prior experience in a customer-facing consulting or implementation role.

Work Environment:

- Travel may be required to visit clients or attend industry events.

- Ability to work collaboratively across teams, often under tight deadlines

(ref:iimjobs.com)

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