Key Account Sales Executive

2 months ago

Mumbai, India Reliance Retail Full time

Company Overview

Reliance Retail is India's largest, fastest-growing, and most profitable retailer with a diversified omni-channel presence via integrated store concepts, digital and new commerce platforms. We provide consumers with an outstanding value proposition, superior quality products, and an unmatched shopping experience. Founded in 2006, Reliance Retail has developed and perfected its capabilities across people, processes, and technology. We serve over 193 million loyal customers across a vast product range including Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma, and Connectivity. Operating with 15,000+ stores across 7,000+ cities, our robust supply chain and technology infrastructure support our commitment to customer service excellence.


Job Overview

We are seeking a dedicated Key Account Sales Executive for our Airport Only segment to join our mid-level team. The role is based in Mumbai, Kolkata, and Delhi and is a full-time position. This position requires a minimum of 4 years of relevant work experience. The successful candidate will play a critical role in managing key accounts, developing and executing sales strategies, and ensuring excellent customer service at airport locations.


Qualifications and Skills

  • Proven work experience in sales or key account management of at least 4 years.
  • Strong sales strategy development and execution skills to drive business growth.
  • Exceptional relationship management abilities to nurture and maintain client relationships.
  • Excellent negotiation skills for closing deals and securing advantageous terms.
  • Well-developed account management expertise to monitor and grow key accounts.
  • Outstanding communication skills, both verbal and written, for effective client interactions.
  • Strong problem-solving skills with the ability to address client issues promptly and effectively.
  • Advanced analytical skills to assess sales performance and identify opportunities for improvement.
  • Commitment to providing superior customer service and ensuring client satisfaction.


Roles and Responsibilities

  • Manage and grow relationships with key accounts in the airport segment.
  • Develop and implement sales strategies to maximize revenue and market share.
  • Conduct regular business reviews with clients to understand their needs and preferences.
  • Negotiate contracts and agreements to secure advantageous terms for the company.
  • Monitor account performance and provide regular updates to senior management.
  • Resolve client issues efficiently to maintain high levels of customer satisfaction.
  • Analyze market trends and competitor activities to identify business opportunities.
  • Collaborate with internal teams to ensure seamless execution of sales strategies.

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