US Medical Omnichannel Operations

Found in: Talent IN C2 - 2 weeks ago

Bengaluru, India Lilly Full time

We’re looking for people who are determined to make life better for people around the world.

Requisition Details – Operations – P1 (Associate, AC, Sr AC)

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease. We’re looking for people who are determined to make life better for people around the world.

As Lilly strives to achieve these objectives, we have embarked on building and in-housing a state-of-the-art “next-best action recommendation engine” platform to enable more agile sales and marketing operations. This platform will

- ingest a wide variety of data sources,

- run advanced personalized marketing models

- and integrate seamlessly with all other Lilly SF and marketing operations platforms

to provide recommendations on “what should we do next” to the sales and marketing teams at the individual doctor level, enabling better decision making and improving customer experience.

As part of this team, we are excited to welcome professionals interested in driving cutting-edge technology-driven business operations, with a focus on quality assurance and continuous improvement. This team will be responsible for operating the omnichannel recommendation engine platform (ZAIDYN) which will drive SF and marketing campaigns for Eli Lilly USA.

Mandatory Requirements:

Technical and behavioral skills/qualifications:

Bachelor’s degree, preferably in quantitative/IT related fields (Engineering, operations, IT/IS) > 3 years total experience, with 1+ years’ in manipulating and mining large data sets using SQL, including ability to debug code written by others, good working experience in TechOps with focus on Process improvement/innovation Strong understanding of how technology-driven data management and analytics drive better personalized marketing campaigns Good verbal and written communication to enable successful delivery in a dynamic environment in a large matrixed team.

Preferred qualifications:

Prior experience in executing operations programs that use data-driven decision engines, in sales (through Veeva etc) or digital marketing (through SFMC, Adobe etc) Certifications in SQL or other querying/programming languages; project mgmt. certifications Experience working in Agile/Scrum setups, using JIRA or other relevant platforms Fundamental understanding of the digital marketing ecosystem (customer data, analytics, content creation and management, A/B testing etc) Prior experience with executing US pharmaceutical SF and digital marketing operations (how Veeva, emails, web, P2P channels are used for marketing to doctors) and specific services (Epocrates, Medscape, Doximity etc), either with an agency or through in-house service centers

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

  • US Medical Omnichannel Lead-Associate Director

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. LCCI US Medical Omni-Channel Operations – Associate Director At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the...

  • US Medical Omnichannel Operations/Development IC Lead

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. P2 - IC role As Lilly strives to achieve customer journey transformation objectives, we have embarked on building and in-housing a state-of-the-art “next-best action recommendation engine” platform to enable more agile sales and marketing operations. This...

  • Product Sme

    3 days ago

    Bengaluru, India Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Intern - Omnichannel Operations

    2 days ago

    Bengaluru, India Eli Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • 1700 product Sme

    2 days ago

    Bengaluru, India Recruise India Consulting Pvt Ltd Full time

    **Responsibilities** - Manage end-to-end technical and business oversight, including design, development, testing, deployment, and maintenance. - Offer proactive guidance on the technical architecture and steer discussions with the product team regarding the features of their product that are specific to our business processes. - Collaborate on a rollout...

  • Msd CRM Omnichannel

    2 days ago

    Bengaluru, India ARA Resources Full time

    Bengaluru, Karnataka, India **Job Description**: **About The Client**: ARA's Client is a leading IT company with more than 37000 employees. Our Client is one of the fastest companies to attain CMM Level 5, CMMi, and PCMM Level 5. Our Client have vast experience in software solutions for areas like retail, banking & financial services, airlines, healthcare,...

  • Omnichannel Analytics

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lifelancer Full time

    About theJob:ExcitingOpportunity: Join our team as a key contributorsupporting the development execution and integration of variousdata projects for pharmaceutical and life science firms. This roleinvolves providing leadership within our clients internal team andserving as a subject matter expert in specific work streams. We areseeking individuals with a...

  • Omnichannel Orchestration Ops Associate

    13 hours ago

    Bengaluru, India Eli Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Omnichannel Operations

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those...

  • IBU Omnichannel Operations – Associate, AC, Sr AC

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those...

  • IBU Omnichannel Operations – Associate, AC, Sr AC

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those...

  • IBU Omnichannel Operations – ES + Config BU Lead

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those...

  • Medical Transcription

    6 days ago

    Bengaluru, India Simbo.ai Full time

    Greetings from Medyug Technology pvt ltd Currently we are looking for energetic and talented Medical Transcriptionists for our organization. - Transcribe/summarize physician's audio recording of medical office visits, including incoming correspondence. - Operate word processing, dictation, and transcription suites. - Review and edit transcribed reports and...

  • IBU Omnichannel Operations – Associate, AC, Sr AC

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those...

  • Medical Reviewer

    13 hours ago

    Bengaluru, India Novo Nordisk Full time

    **Department - **Centralised Monitoring Unit (CMU) - Bangalore** **About the department** The Centralised Monitoring Unit (CMU) - Bangalore, is a department within the Clinical Drug Development area. It is a perfect blend of skilled medical professionals (Medical reviewers) and technical programmers (Functional programmers, statistical monitors). Medical...

  • Medical Illustrator

    6 days ago

    Bengaluru, India Novo Nordisk Full time

    . **Department-** Global Medical Affairs - GBS (GMA GBS) **The Position**: Senior Medical Illustrator will be responsible for the creation of medical communications content, create/format PowerPoint, word, excel documents used for internal and external medical communication based on inputs from Global Medical Affairs - Med Comm...

  • Medical Advisor

    Found in: Talent IN C2 - 3 days ago

    Bengaluru, India Novo Nordisk Full time

    The position As a Medical Advisor, you will contribute actively to devise and implement the medical affairs strategy in the country, be a specialist in the therapy area and allotted product/portfolio. You will be responsible to – Devise strategies and planning for launch of new indication/ products including KOL engagement and medical education....

  • Medical Advisor

    Found in: Talent IN C2 - 2 days ago

    Bengaluru, India Novo Nordisk Full time

    The position As a Medical Advisor, you will contribute actively to devise and implement the medical affairs strategy in the country, be a specialist in the therapy area and allotted product/portfolio. You will be responsible to – Devise strategies and planning for launch of new indication/ products including KOL engagement and medical education....

  • Medical Advisor

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Novo Nordisk AS Full time

    Location - Bangalore Are you an experienced medical professional and passionate about Medical Affairs? Does being part of a growing, yet dynamic environment excite you? Are you adept in implementing the medical affairs strategy in the country? If yes, then you may be the one we are looking for as Medical Advisor for Novo Nordisk India. The position ...

  • Medical Records Manager

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Spandana Hospital Full time

    Maintains and contributes to patient care by organizing and maintaining patients medical records and health information.Communicates with patients, medical professionals, and insurance companies.Answers requests for information and documents.Transcribes notes and collaborates with healthcare providers to ensure the accuracy of medical records.Updates and...