Product Sme

3 weeks ago

Bengaluru, India Lilly Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

**Job Description: Product SME - Omnichannel Operations**

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease. We are looking for people who are determined to make life better for people around the world.

As Lilly strives to achieve these objectives, we have embarked on building and in-housing a state-of-the-art “next-best action recommendation engine” platform to enable more agile sales and marketing operations. This platform will
- Ingest a wide variety of data sources,
- Run advanced personalized marketing models,
- and integrate seamlessly with all other Lilly SF and marketing operations platforms

to provide recommendations on “what should we do next” to the sales and marketing teams at the individual doctor level, enabling better decision making and improving customer experience.

As part of this team, we are excited to welcome professionals interested in driving cutting-edge technology-driven business operations, with a focus on quality assurance and continuous improvement. This team will be responsible for operating the omnichannel recommendation engine platform which will drive SF and marketing campaigns for Eli Lilly USA.

**Responsibilities**
- Manage end-to-end technical and business oversight, including design, development, testing, deployment, and maintenance.
- Offer proactive guidance on the technical architecture and steer discussions with the product team regarding the features of their product that are specific to our business processes.
- Collaborate on a rollout plan for new product features by comprehending the implications of any changes.
- Lead and steer the team to build the technical requirements for future state of the project (Omnichannel 2.0)
- Collaborate with cross-functional teams including Vendor Partners, IDS, and other functions within commercials to support business objectives.
- Foster a culture of automation, continuous improvement, innovation, and collaboration with the team.
- Develop and maintain strong relationships with US partners, other functions, and vendors.
- Stay up-to-date with emerging trends and technologies in the Product management space.

**Mandatory Requirements**:
**_ Technical and behavioural skills/qualifications:_**
- Bachelor’s/Master’s degree, preferably in quantitative/IT related fields (Engineering, operations, IT/IS)
- >10 years total experience, with 3+ years’ hands on experience with platforms such as Customer 360 or Omnichannel Customer Engagement or Customer Data platform.
- Should have played a role where end-to-end technical and Business process oversight was required.
- Proven experience in leading large scale digital transformation projects specially on cloud technologies while liaising with business and development teams.
- Proven record in leading and delivering Automation, Standardization and Process Improvement/optimization across the project.
- Experience managing complex software products from ideation to launch, with a focus on customer experience and business outcomes.
- Strong understanding of how technology-driven data management and analytics drive better personalized marketing campaigns.
- Good verbal and written communication to enable successful delivery in a dynamic environment in a large matrixed team.

**_ Preferred qualifications:_**
- Prior experience in executing operations programs that use data-driven decision engines, in sales (through Veeva etc) or digital marketing (through SFMC, Adobe etc)
- Certifications
- SQL or other querying/programming language
- Project management for e.g., PMP, CSM, SAFE etc.
- Lean Six Sigma (Green/Black Belt)
- Experience working in Agile/Scrum setups, using JIRA or SNOW Strong understanding of the digital marketing ecosystem (customer data, analytics, content creation and management, A/B testing etc).

Lilly does not discriminate on the basis of age, race, colour, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

WeAreLilly

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender

  • Idt Product Sme

    1 month ago

    Bengaluru, India Shell Full time

    **Where you fit in** **What’s the role** As an IDT Product SME, we’ll entrust you with executing technical research & development, technical assurance of the delivery of the product/portfolio roadmap with the IT delivery organization. Furthermore, these are the key tenets to the role: - Provide technical assurance and expertise to support full...

  • Idt Product Sme

    1 month ago

    Bengaluru, India Shell Full time

    **The Role**: **Where you fit in** **What’s the role** As an IDT Product SME, we’ll entrust you with executing technical research & development, technical assurance of the delivery of the product/portfolio roadmap with the IT delivery organization. Furthermore, these are the key tenets to the role: - Provide technical assurance and expertise to...

  • Sme Segment Banking

    1 month ago

    Bengaluru, India Streams Inc Full time

    Position - SME Segment (Banking) Experience: (4+ years) Location: Hyderabad / Bengaluru / Chennai **Job Description**: General Summary: - Responsible for achieving Top-line and Fee growth from New to Bank SME business within an assigned territory by effectively selling the SME products and related services. Core Functions: - Primary Objective is to...

  • Hardware Pm/sme

    1 month ago

    Bengaluru, India Capleo Global Solutions Pvt LTD Full time

    **466534 Hardware PM/SME** **Budget : Max 2.5X of the experience** **Notice Period : Immediate-60days** **9-14yrs** **Mysore** JD: - Leading and supporting multiple projects as electronics hardware SME. - Consulting customers on product design and execution strategies. - Preparing detailed project plans, risk management plans, and project schedule. -...

  • Functional Sme

    1 month ago

    Bengaluru, Karnataka, India iXceed Solutions Full time

    **Job Title**: Functional SME **Location**: Bangalore **Role Type**: Contract **Functional SME plays a vital role in our journey to lead the banking industry in creating a digital-first** **environment.** **We are looking for a talented and driven Payments SME with Functional knowledge to join us on this** **vendors providing specialist...

  • Power Platform Sme

    1 month ago

    Bengaluru, India Flexibility by AMS Full time

    Job Title: Assistant Manager - Power Platform SME Location - UniQps, Bangalore, India Background Our culture is dynamic and collaborative - fostering innovation, expertise, and a strong sense of ownership. We act as enablers and evangelists for our business, empowering Unilever users to collaborate brilliantly and to enable our Connected 4 Growth strategy....

  • Treasury Sme

    1 month ago

    Bengaluru, India Thoucentric Full time

    **About us**: Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process and technology solutioning, end to end execution and management. We have been certified Great Place to Work by AIM and have been...

  • Network Engineer SME

    1 month ago

    Bengaluru, India CGI Full time

    Position Description: Network SME Job Title Network SME Job Overview SME with experience on Network connectivity, voice, e-bonding solution (SNOW), Nexthink and Imaging lab • 7+ years of experience in Data networks • Network Engineer is accountable for overall Data networks. Network Designing experiences will be an add on. • Good working...

  • Netcool SME

    1 month ago

    Bengaluru, India PeopleLogic Full time

    Expertknowledge on Netcool Suite of products like NOI Omnibus Impact ITNMITNCM Cognos RBA ASM. Hands on experience in MessageBus probe SNMP Probe Corba probe Syslogprobe.Good Development experience increating Impact policy for complex requirements (includingcorelation integration with3rdparty applications DB flat filesetc.)Pro in probe rules...

  • Techno Functional Sme

    1 month ago

    Bengaluru, India Unilever Full time

    **JOB TITLE**:Techno Functional SME (Pega)** **LOCATION: UniOps Bangalore** **ABOUT UNILEVER**: Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow;...

  • Digital Network

    2 weeks ago

    Bengaluru, India Microland Full time

    Required SkillsTechnology | Storage and Backup Roles|Backup AdministratorTechnology | Backup|Identifying the backup residing(tape/media/disk) locationsTechnology | Container Technologies|Storage containersEducation Qualification :Any Graduate (Engineering / Science)Certification Mandatory / Desirable :Technology | Respective Product CertificationDelivery...

  • Techno Functional Sme

    1 month ago

    Bengaluru, India Unilever Full time

    **JOB TITLE: Techno Functional SME (Order Fulfilment)** **LOCATION: UniOps Bangalore** **ABOUT UNILEVER**: Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business...

  • Jda Warehouse IT Sme

    1 month ago

    Bengaluru, India Unilever Full time

    **JOB TITLE**:JDA Warehouse IT SME** **LOCATION: Bangalore** **ABOUT UNILEVER**: Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe...

  • SME on DevOps

    1 month ago

    Bengaluru, India Tata Elxsi Full time

    SME on DevOps / SRE Tata Elxsi’s strong domain expertise in Media and Communications, complemented with our experience in delivering vertically industry use cases, enable customers to differentiate and win. We offer integrated services from research and strategy to electronics and mechanical design, software development, validation, and deployment,...

  • Product Manager

    3 weeks ago

    Bengaluru, India ZeOmega Full time

    POSITION SUMMURY:The Product Manager is responsible for the product planning and execution throughout the product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales & marketing teams. The Product Manager ensures that the product supports the company's...

  • Product Manager

    3 weeks ago

    Bengaluru, India ZeOmega Full time

    POSITION SUMMURY:The Product Manager is responsible for the product planning and execution throughout the product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales & marketing teams. The Product Manager ensures that the product supports the company's...

  • Oracle Primavera product specialist

    2 weeks ago

    Bengaluru, India Alchemy Techsol Full time

    Job Description: The technical Primavera SME skill and experience details & related technical skills are key for this role. The Business Analyst part is less important, but SME’s will be facing business stakeholders, so communication skill part is relevant. Mandatory skills are:- Experienced (>5 yrs) Oracle Primavera product specialist, especially...

  • Oracle Primavera product specialist

    2 weeks ago

    Bengaluru, India Alchemy Techsol Full time

    Job Description: The technical Primavera SME skill and experience details & related technical skills are key for this role. The Business Analyst part is less important, but SME’s will be facing business stakeholders, so communication skill part is relevant. Mandatory skills are:- Experienced (>5 yrs) Oracle Primavera product specialist, especially...

  • Head - Direct Sales - SME - Payment Gateway Business - FinTech (8-15 yrs)

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    Head Direct Sales (SME) Payment Gateway Business | Leading FinTechJob Title : Head - Direct Sales (SME) - Payment Gateway Business | Leading FinTechJob Summary :- For the online PG Business, we are seeking a Head - Direct Sales (SME).- The PG Business enables the company to charter into new territories to scale and monetize our capabilities. With growing...

  • BA - SME-Custody

    1 week ago

    Bengaluru, India CAPCO Full time

    BA - SME-Custody at Capco India - Bengaluru Job Title: Business Analyst- Custody, Collections and  Reconciliations About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top Best Companies for Women in India by . With our...