US Medical Omnichannel Lead-Associate Director

4 weeks ago


Bengaluru, India Lilly Full time

We’re looking for people who are determined to make life better for people around the world.

LCCI US Medical Omni-Channel Operations – Associate Director

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease. We’re looking for people who are determined to make life better for people around the world.

The LCCI (Lilly Capability Centre India), Omnichannel team was started in 2021 with the objective of supporting Omnichannel operations and integration communications to our stakeholders and marketeers, in the US and ex-US affiliates. This team is part of the LCCI - Commercial Services organization and works very closely with teams based in Indianapolis (HQ). The team, by design is highly cross-functional with varied backgrounds and skills across data management, platform, analytics and data sciences, business, and commercial operations etc.

To better meet the evolving analytics needs of the organization, the LCCI Omnichannel team is hiring for a leader to set up and lead the US Medical Omnichannel team. This team works on Omnichannel requirements of Lilly’s US medical portfolio. The nature of deliverables include, but not limited to, suggestion design, targeting, Omnichannel analytics, Next Best Action/ Engagement execution, analysis and multiple other ad-hoc data-powered assessments. For the same, the incumbent will:

- Take End to End ownership of the unit for execution and delivery

- Take ownership of quality and effectiveness of the Build-Operate-Transfer agenda of the capability with an aim to in-source the capability at LCCI

- Work closely with the onshore advisors to plan and build these capabilities to meet strategic needs

- Build and leverage relationships with stakeholders across BI&A, ZS, other commercial services, US advisors, content managemnt team, central capabilities and other allied teams

- Manage sub-teams, peer group and stakeholders with utmost integrity as per Lilly values and behaviors

Key Responsibilities:

Project Management and People Leadership:

· Direct the delivery team to take ownership and deliver best possible outcomes through a sound data management, analytics and operations mindset.

· Work closely with stakeholders to ensure expansion and penetration of Omni use-cases with medical teams.

· Create a framework for communication, project management and execution across BUs to help drive best practices

· Take ownership of design, development, maintenance and operations

· Be a mentor for team members, and drive upskilling plans for LCCI team

· Serve as trusted career advisor, and work with functional leadership and HR to identify career opportunities for these team members, both systemically (career path development) and with individuals as needed

· Develop a pipeline of right talent and leadership, and contribute to an inclusive community of analytics expert practitioners

· Drive standardization, automation agenda across business units to help scale the delivery operations

Strategic growth and thought leadership

· Strategize on key opportunities/ whitespaces, drive discussions and expand outcomes from LCCI for NBA / NBE / Omni solutions

· Integrate working model within and across Omni channel practice and where possible, across other LCCI teams to drive better cross-team resourcing, cross-pollination of best practices and expansion of LCCI capabilities

· Network with industry experts and external consultants as needed to develop, test, and implement new approaches and solutions for analytics outcomes

Required Skills and Expertise:

· Bachelor’s Degree with 12+ years of relevant experience in an allied fucntions such as: BI, data analytics, Omnichannel, integrated marketing, supporting Pharma/Lifesciences Commercial or Medical ops internally or in consulting; at least 6+ in leading teams

· Proficiency in SQL, R/Python or SAS, AWS, BI platforms, CRM, customer 360 tools

· High level of motivation and a strong desire to find creative solutions to challenging situations

· Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner

· Strong track record of leading cross-functional teams to deliver and delivering complex cross functional projects

· Substantial analytics experience and understanding of complexities in specialty markets, medical landscape, and US pharmaceutical business

· Proven ability to rally resources to achieve project and business results

Education

· Master’s degree in management/ pharmaceutical or a related field from a premium college

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly



  • Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. Requisition Details – Operations – P1 (Associate, AC, Sr AC) At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around...


  • Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. LCCI Business Insights & Analytics Associate Director, Medical Affairs Analytics At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000...


  • Bengaluru, India Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. P2 - IC role As Lilly strives to achieve customer journey transformation objectives, we have embarked on building and in-housing a state-of-the-art “next-best action recommendation engine” platform to enable more agile sales and marketing operations. This...

  • Associate Director

    4 weeks ago


    Bengaluru, India Baxter Full time

    Vantive: A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...

  • Medical Practitioner

    4 weeks ago


    Bengaluru, India managing director Full time

    GOPAL VIDYA KENDRA IS A school providing English medium education to students from Nursery to 10th standard. We are looking for medical facilities by Doctors to the students and all residents in the vicinity. We provide the facility to the doctors without any charges. The practising doctors can collect nominal fees from patients. Physicians, gynaechologist,...

  • Associate Director

    3 weeks ago


    Bengaluru, Karnataka, India iimjobs Full time

    Associate Director - Medical Affairs/Data Governance/Analytics This analytics leader will be responsible for ensuring business decisions are backed by data driven insights and recommendations from analytics.For the same, the incumbent will:Partner with the US Med Affairs Business Insights and Analytics leaders and take ownership of quality and effectiveness...


  • Bengaluru, India Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Omnichannel Analytics

    4 weeks ago


    Bengaluru, India Lifelancer Full time

    About theJob:ExcitingOpportunity: Join our team as a key contributorsupporting the development execution and integration of variousdata projects for pharmaceutical and life science firms. This roleinvolves providing leadership within our clients internal team andserving as a subject matter expert in specific work streams. We areseeking individuals with a...


  • Bengaluru, India Novo Nordisk Full time

    Key Responsibilities in this position will be to perform Medical Review of all trial subjects of all assigned clinical trials within drug development portfolio across therapy areas & to ensure high quality consistent medical data. Medical Review is performed for all trial subjects to ensure patient safety and adherence to protocols, Good Clinical...


  • Bengaluru, Karnataka, India Veranex, Inc. Full time

    Veranex is the only truly comprehensive, global, tech-enabled service provider dedicated to the medical technology industry. Offering expert guidance from concept-through-commercialization, including product design and engineering, preclinical and clinical development, data management, market access, regulatory affairs and quality assurance, Veranex enables...


  • Bengaluru, India Baxter Full time

    Vantive: A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney...


  • Bengaluru, Karnataka, India Novo Nordisk Full time

    Associate Medical Reviewer **Category**:Clinical Development**Location**:Bangalore, Karnataka, IN**Department** - Centralised Monitoring Unit (CMU) - Bangalore- **The Position**: (Note: This is not a role within Pharmacovigilance)- - Responsible for contribution to or participation in trial planning activities related to medical review. - Responsible for...


  • Bengaluru, India 14260 GSK India Global Services Private Limited Full time

    oLead one or more assets and serve as a medical writing point of contact for this/these assets. Support prioritising workload across an asset (s)to deliver MW portfolio. oLead matrix team to drive the delivery of high quality, fit-for-purpose clinical documents that accurately reflect associated data and are in line with GSK standards and...

  • Associate Director

    2 weeks ago


    Bengaluru, India Novo Nordisk AS Full time

    Department: Regulatory Affairs CMC and Device Do you aspire to accelerate your leadership career within a global pharmaceutical company built on life-changing innovations? Does leading a department of incredibly talented and engaged colleagues from diverse cultural and professional backgrounds inspire you? And would you like to be a pivotal and valued...

  • Associate Director

    2 weeks ago


    Bengaluru, India Novo Nordisk Full time

    The position We are looking for a leadership colleague that can set direction and that have a strong drive to succeed together as a team. As Associate Director, you will have the daily leadership responsibilities for the people in your team and set direction to ensure that we as a team provide best in class regulatory CMC strategies to the projects we...

  • Associate Director

    4 weeks ago


    Bengaluru, India Whatfix Full time

    Who are we? Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises (Mostly Fortune 500 companies) with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and...

  • Senior Medical Writer

    3 weeks ago


    Bengaluru, India George Clinical Full time

    We are expanding! We have many new ground-breaking global clinical trial projects in various phases and therapeutic areas across the globe and want your ideas and expertise to help us build and grow.Who are we?A leading global clinical research organization founded in Asia-Pacific driven by scientific expertise and operational excellence20+ years of...


  • Bengaluru, India Novo Nordisk AS Full time

    Department : Data Systems & Automation (DSA), Are you detail-oriented and passionate about ensuring the accuracy and compliance of clinical trial data? Do you have experience in medical coding and data management within the pharmaceutical industry? If so, we have an exciting opportunity for you to join our team as an Associate Medical Coding...


  • Bengaluru, India Orange Business Services Full time

    about the role As a Ecommerce and Marketplace Technical Director, come and draw the new IT system with us, to accompany the digital and omnichannel B2B strategy of Orange Business As an ecommerce and marketplace Technical Director you will have in charge a portfolio all the showcase websites of Orange Business (Digital Territory) and of all the...

  • Medical Lead

    4 weeks ago


    Bengaluru, India Tricog Health Full time

    Tricog is a pioneering healthcare technology company based in Bangalore, dedicated to transforming the healthcare landscape with innovative virtual diagnostic solutions. Our focus is on combating cardiovascular diseases through predictive diagnostics, and we are embarking on a new venture to revolutionize healthcare management through digital means. At...