Customer Service Representative
2 months ago
Company Overview
Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions.
Job Overview
We are seeking a passionate and driven Customer Service Representative to join our team at TechFun Consultant. As a Customer Service Representative, you will play a crucial role in providing exceptional service and support to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India, and is perfect for a fresher with less than 1 year of experience.
Qualifications and Skills
- Designation - Customer Care Executive
- Excellent Communication Skills Required
- Graduate / Undergraduate Candidates Required
- Freshers / Experience
- Rotational Shifts
- Chat Process
- 6 Days Working
- Salary - 19K To 23K CTC
- Location - Indore
Roles and Responsibilities
- Provide exceptional customer service via chat, phone, and email to clients in the forex trading industry
- Assist clients with inquiries, account set-up, and troubleshooting
- Ensure timely and accurate resolution of customer issues and concerns
- Educate clients on our products, services, and trading platforms
- Maintain a high level of professionalism and empathy in all customer interactions
- Collaborate with internal teams to resolve complex customer inquiries
- Stay up-to-date with industry trends and developments
- Adhere to company policies and procedures
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