Customer Service Representative

2 months ago


Indore, India TechFun consultant Full time

Company Overview


Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions.


Job Overview


We are seeking a passionate and driven Customer Service Representative to join our team at TechFun Consultant. As a Customer Service Representative, you will play a crucial role in providing exceptional service and support to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India, and is perfect for a fresher with less than 1 year of experience.


Qualifications and Skills


  • Designation - Customer Care Executive
  • Excellent Communication Skills Required
  • Graduate / Undergraduate Candidates Required
  • Freshers / Experience
  • Rotational Shifts
  • Chat Process
  • 6 Days Working
  • Salary - 19K To 23K CTC
  • Location - Indore


Roles and Responsibilities


  • Provide exceptional customer service via chat, phone, and email to clients in the forex trading industry
  • Assist clients with inquiries, account set-up, and troubleshooting
  • Ensure timely and accurate resolution of customer issues and concerns
  • Educate clients on our products, services, and trading platforms
  • Maintain a high level of professionalism and empathy in all customer interactions
  • Collaborate with internal teams to resolve complex customer inquiries
  • Stay up-to-date with industry trends and developments
  • Adhere to company policies and procedures







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