Head Of Delivery- Insurance BPO
1 month ago
AboutClient:
A leadingInsurance BPO
Job Responsibilties:
The Head of DeliveryInsurance will plan direct and oversee ensuring development andimplementation of efficient Opearations and cost effective systemsto meet current and future needs of the organization.
Will be responsibleto:
- Ensure high quality andconsistent delivery.
- Look out for continousimporvements of processess and improve productivity /quality.
- Smooth & efficient onboardingof clients.
- Ensure compliance to allregulatory requirements and risks across theorganization
- Participate & assist inall audits (Internal/ External)
- Monitor& ensure client relationship are well managed throughactive and regular engagements.
- Supervisementor teams monitor and measure the teams performance.
CandidateRequirements:
- 20 years of experience in handling delivery fromInsurance BPO domain
- Excellent communicationwith good stakeholder and people management skills
Location:Chennai
RemoteWork :
No
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