Head Of Delivery- Insurance BPO

1 month ago


Chennai, India Saaki Argus & Averil Consulting Full time

AboutClient:

A leadingInsurance BPO


Job Responsibilties:

The Head of DeliveryInsurance will plan direct and oversee ensuring development andimplementation of efficient Opearations and cost effective systemsto meet current and future needs of the organization.


Will be responsibleto:

  • Ensure high quality andconsistent delivery.
  • Look out for continousimporvements of processess and improve productivity /quality.
  • Smooth & efficient onboardingof clients.
  • Ensure compliance to allregulatory requirements and risks across theorganization
  • Participate & assist inall audits (Internal/ External)
  • Monitor& ensure client relationship are well managed throughactive and regular engagements.
  • Supervisementor teams monitor and measure the teams performance.


CandidateRequirements:

  • 20 years of experience in handling delivery fromInsurance BPO domain
  • Excellent communicationwith good stakeholder and people management skills

Location:Chennai

RemoteWork :

No



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