Delivery Head

1 month ago

Chennai, India E-Hireo Global Solutions Pvt Ltd Full time

Job Overview :

As the Delivery Head, you will be responsible for overseeing the successful delivery of products/services to our clients/customers. You will lead and manage a team of professionals, ensuring that projects are completed on time, within scope, and within budget. Additionally, you will be responsible for maintaining strong client relationships and ensuring customer :

Leadership and Team Management :

- Lead, motivate, and manage a team of delivery professionals.

- Provide guidance, coaching, and support to team members to ensure high performance.

- Foster a collaborative and positive work environment.

Project Planning and Execution :

- Develop project plans, including scope, timeline, resources, and budget.

- Monitor project progress and ensure adherence to the plan.

- Identify and mitigate risks and issues that may impact project delivery.

- Implement effective project management methodologies and best practices.

Client Relationship Management :

- Serve as the primary point of contact for clients/customers.

- Build and maintain strong relationships with clients, understanding their needs and expectations.

- Communicate regularly with clients to provide updates on project status and address any concerns.

Quality Assurance and Delivery Excellence :

- Ensure that deliverables meet quality standards and client requirements.

- Conduct regular reviews and assessments to identify areas for improvement.

- Implement measures to enhance delivery efficiency and effectiveness.

Financial Management :

- Monitor project budgets and financial performance.

- Identify opportunities for cost optimization and revenue generation.

- Ensure that projects are delivered within budgetary constraints.

Requirements :

- Bachelor's degree in a relevant field (e.g., Business Administration, Project Management).

- Proven experience in a leadership role, preferably in a delivery or project management capacity.

- Strong understanding of project management methodologies (e.g., Agile, Waterfall).

- Excellent communication and interpersonal skills.

- Ability to effectively manage multiple projects and priorities.

- Strong problem-solving and decision-making abilities.

- Client-focused with a commitment to delivering exceptional service.

- PMP certification or equivalent (preferred).

(ref:hirist.tech)

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