Trust & Safety Compliance Program Manager

4 months ago


Bengaluru, India Flipkart Full time

Trust and Safety is a key function within the Flipkart Ethics & Compliance group targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, items listing risks, Seller risks and consequently develop the interventions at scale. The Technical Program Manager - Trust & Safety Compliance (T&S Com.), will be responsible for developing and managing the T&S Com. projects, communication, resource plans and processes.

  • Analyze all management and technical processes to ensure they’re delivered as expected.
  • Meet regularly with project stakeholders and define project goals and objectives.
  • Generate regular reports to update stakeholders and manage projects.
  • Establish and train teams on processes and strategies.
  • Oversee day-to-day technical operations, including assignments and personnel review.
  • Define roles and responsibilities of the team and determine clear deliverables.


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