Trust & Safety Operations Executive

6 months ago


Bengaluru, India Apna Full time

**About Company**

Founded in 2019, apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap.

Having raised $190+ million from marquee investors like Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, Rocketship.vc and Greenoaks Capital, Apna is on a mission to enable livelihoods for billions in India.

As a **Trust & Safety Operations Executive**, your primary responsibility is to maintain a safe and secure environment for users and the organization. You will be responsible for monitoring and taking action on any activities that may pose risks, including fraud, harassment, hate speech, or other forms of misconduct. Your role involves a combination of monitoring, analysis, policy enforcement, and communication with users.

**Requirements**:
Key Responsibilities:

- **Investigation**:Conduct investigations into reported incidents or suspicious activities to determine the extent of violations and appropriate actions.
- **Policy Enforcement**: Enforce platform policies and guidelines by taking appropriate actions, which may include content removal, warnings, temporary suspensions, or permanent bans.
- **Data Analysis: Analyze trends and patterns related to trust and safety issues to improve the effectiveness of the Trust & Safety program.**:

- **User Communication**:Communicate with users who have violated policies, explaining actions taken and providing guidance on compliance.
- **Collaboration**:Collaborate with cross-functional teams, such as legal, customer support, verification team and product development, to address emerging safety concerns and improve policies.
- **Continuous Improvement**: Suggest and implement improvements to policies, guidelines, and operational processes to enhance safety and trust on the platform.
- **Risk Assessment**: Identify and assess potential risks to the platform and develop strategies to mitigate those risks.

**Qualification**:

- Bachelor's degree in any discipline.
- Experience in trust and safety, content moderation, or a related field is a plus.
- Strong analytical and problem-solving skills.
- Good communication skills for interacting with users and internal teams.

Personal Traits:

- Attention to detail and the ability to spot unusual patterns.
- Empathy and understanding in dealing with users who may have violated policies.
- Strong ethical principles and a commitment to promoting a safe and inclusive online environment.

**This role is critical for maintaining the reputation and safety of the platform or community. Trust & Safety Operations Executives play a vital role in preserving trust among users and ensuring compliance with legal and ethical standards. The specific duties and requirements may vary depending on the organization and the platform's nature.



  • Bengaluru, India Apna Full time

    About CompanyFounded in 2019, apna is India’s largest professional networking and jobs platform for >250M members of India’s rising working class. Our mission is to connect people to opportunities and help reduce the skill and employment gap.We help candidates build their digital professional identities, find the best fit hyperlocal jobs, grow their...


  • Bengaluru, India ADCI - Karnataka Full time

    Bachelors degree with 3+ years of experience supporting operations/programs and using data and metrics to identify and implement improvements. - 3+ years of experience working cross-functionally and cross-regions. - Experience building key metrics to drive program strategy. - Proven problem solving skills, and strong attention to detail. - Knowledge of Excel...


  • Bengaluru, India Amazon Development Centre (India) Private Limited Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical...


  • Bengaluru, Karnataka, India Amazon Development Centre (India) Private Limited Full time

    Key ResponsibilitiesAs an Operations Manager for Prime Video Trust & Safety, you will be responsible for leading our Global Operations team in India. This role will support multiple Trust & Safety programs, including global content compliance, regulatory compliance, customer experience programs, maturity ratings, and critical T&S initiatives. You will work...


  • Bengaluru, India Amazon Development Centre (India) Private Limited Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and think big...


  • Bengaluru, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and think big...


  • Bengaluru, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Content Compliance and Quality is an essential component of Prime Video Trust & Safety charter. Are you excited about launching content on Prime Video and...


  • Bengaluru, Karnataka, India Amazon Development Centre (India) Private Limited Full time

    Job DescriptionWe are seeking an innovative and strategic Risk Manager to lead operations teams and support the Prime Video Trust & Safety team. As a Group Manager, you will be responsible for managing a team of Team Managers and Trust & Safety Associates, working closely with Policy, Program, Engineering, Legal, and other teams to prevent violating content...


  • Bengaluru, Karnataka, India Google Full time

    **Minimum qualifications**: - Bachelor’s degree in a quantitative discipline (e.g., Computer Science, Statistics, Mathematics, Operations Research), or equivalent practical experience. - 2 years of experience in data analysis or data science. - Experience with programming languages (e.g., Python, R, Julia) and database languages (e.g., SQL) **Preferred...


  • Bengaluru, India Flipkart Full time

    Trust and Safety is a key function within the Flipkart Ethics & Compliance group targeted towards enhancing the overall compliance to regulations on the platform for Item and Sellers. The function requires deep insights and understanding of various prohibited and restricted items, potential violation scenarios, items listing risks, Seller risks and...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    About the Role:We are seeking an innovative and forward-thinking Trust and Safety Risk Manager to support the Prime Video Trust & Safety team in Karnataka, India.Job Description:As a Group Manager, you will be responsible for leading a team of Team Managers and Trust & Safety Associates in preventing violating content from appearing on Prime Video. Your team...

  • Operations Executive

    6 months ago


    Bengaluru, India Quality & Food Safety Consultants Full time

    **Job role**: We are looking for a skilled Executive Assistant who will be able to provide operations support to the Food Safety Works team. An Executive Assistant’s duties will involve supporting the management team in tracking the projects, co-ordinate training, help in invoicing, hiring and also work with the marketing team on the customer outreach...


  • Bengaluru, Karnataka, India Lifelancer Full time

    About the Role: We're seeking a highly skilled AI Safety Protections Analyst to join our Trust team at Lifelancer. This role will focus on developing scalable safety solutions for AI products across Google by leveraging advanced machine learning and AI techniques.About Us: Lifelancer is a talent-hiring platform in Life Sciences, Pharma, and IT that connects...


  • Bengaluru, Karnataka, India LinkedIn Full time

    Transform Lives through Innovative AI SolutionsWe are on a mission to make a direct impact on the world's workforce by establishing standardized tools, platforms, and algorithms that serve various trust-focused teams at LinkedIn. As a seasoned Staff AI Engineer, you will play a pivotal role in spearheading the strengthening of our AI foundation space by...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Bachelor's degree - 4+ years of experience working in relevant industries such as Trust and Safety operations, program, law, risk management, investigations, project or program management. - 3+ years of experience in audit mechanism - Excellent fluency in Japanese. (Bachelor’s degree or JLPT N2 certification) - Proven ability to exercise judgment when...


  • Bengaluru, India Wipro Limited Full time

    Senior Manager/Assistant Vice President-Trust & Safety based at Hyderabad & Bangalore Responsibilities to include but not be limited to the following:- Responsible for leading a large muti faceted team.- Effectively manage and mentor a team responsible for diverse workflows and global stakeholders.- Drive accountability within the teams to meet performance...


  • Bengaluru, Karnataka, India Lifelancer Full time

    Estimated salary range: $120,000 - $180,000 per year.About the RoleLifelancer is seeking a skilled AI Safety Protections Analyst to join our team. As a key member of our Trust Safety team, you will be responsible for developing scalable safety solutions for AI products across Google by leveraging advanced machine learning and AI techniques.In this role, you...

  • Director- Analytics

    6 months ago


    Bengaluru, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • Bengaluru, India Smart Food Safe : Quality & Food Safety Management Software Full time

    Position - ConsultantLocation- BangaloreYears of Experience - 2-3 YrsCompany DescriptionSmart Food Safe is a leading software company located in Greater Montreal Metropolitan Area that specializes in providing technology solutions for quality, food safety, regulatory, and traceability management. The company offers customizable modules designed to streamline...


  • Bengaluru, India Meesho Full time

    About the Team:- The T&S team works towards making the Meesho platform safe and secure from all kinds of frauds and abuses. - We work extensively with data to identify newer frauds, fraudulent entities and build solutions to make the platform safer for customers/suppliers. - Apart from data, we engage with all teams across the platform to identify...