Group Manager, Prime Video Trust

5 months ago

Bengaluru, India Amazon Development Centre (India) Private Limited Full time
Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and think big Risk Manager to support the Prime Video Trust & Safety team and lead operations teams. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.

Key job responsibilities
As a Group Manager, you are responsible for leading a team of Team Managers and Trust & Safety Associates along with working with Policy, Program, Engineering, Legal and other teams to prevent violating content from appearing on PV. Your team of associates with help of cutting edge tools and technology, will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality / community guidelines. Your teams will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.

A day in the life
To be successful in this role you’ll need to be well organized, assisting multiple Trust and Safety teams with different issues at any one time. Technically savvy with an interest in content moderation/data labeling, your verbal and written communication skills should be excellent, being able to clearly explain issues and the paths to resolution quickly and succinctly to the catalog associates. Your commitment to the success of our Trust & Safety org should be strong and you should have a proven record of exceeding on input/output goals.

BASIC QUALIFICATIONS

-5+ years’ experience in operations and people management
-Experience interpreting data to make business recommendations
-Should have the exposure of managing large teams (50+).
-Bachelor's degree in Managing Business related fields, or 2 years in equivalent and relevant work experience.
-Expert level in organization-wide initiatives that deliver direct business impact globally.
-Must currently reside in greater Bangalore area or willing to relocate immediately upon offer acceptance if offered.

PREFERRED QUALIFICATIONS

-Quality initiative skill - Six Sigma defect reduction techniques.
-Proven experience across the domain of Risk Management & Compliance operations.
-Proven track record of driving change and innovation.
-Proven ability to understand and manage complex systems.
-Strong ability to source and analyze data to drive business strategies and decisions.
-Should be highly data driven.

  • Group Manager, Prime Video Trust

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and think big...

  • Prime Video Trust and Safety Lead

    3 weeks ago

    Bengaluru, Karnataka, India Amazon Development Centre (India) Private Limited Full time

    Job DescriptionWe are seeking an innovative and strategic Risk Manager to lead operations teams and support the Prime Video Trust & Safety team. As a Group Manager, you will be responsible for managing a team of Team Managers and Trust & Safety Associates, working closely with Policy, Program, Engineering, Legal, and other teams to prevent violating content...

  • Trust and Safety Risk Manager

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    About the Role:We are seeking an innovative and forward-thinking Trust and Safety Risk Manager to support the Prime Video Trust & Safety team in Karnataka, India.Job Description:As a Group Manager, you will be responsible for leading a team of Team Managers and Trust & Safety Associates in preventing violating content from appearing on Prime Video. Your team...

  • Quality Operations Manager, Prime Video Trust

    5 months ago

    Bengaluru, India Amazon Development Centre (India) Private Limited Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical...

  • Content Compliance Specialist

    2 weeks ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Job OverviewADCI - Karnataka is seeking a highly skilled Content Compliance Specialist to join our Prime Video Trust team. This role will play a crucial part in protecting our customers from non-compliant content and ensuring high-quality moderation review of content across Prime Video.In this position, you will be responsible for reviewing video assets,...

  • Quality Auditor, Prime Video Trust

    5 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Bachelor's degree - 4+ years of experience working in relevant industries such as Trust and Safety operations, program, law, risk management, investigations, project or program management. - 3+ years of experience in audit mechanism - Excellent fluency in Japanese. (Bachelor’s degree or JLPT N2 certification) - Proven ability to exercise judgment when...

  • Quality Auditor, Prime Video Trust

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative Sr quality...

  • Quality Operations Manager, Prime Video Trust

    1 month ago

    Bengaluru, Karnataka, India Amazon Development Centre (India) Private Limited Full time

    Key ResponsibilitiesAs an Operations Manager for Prime Video Trust & Safety, you will be responsible for leading our Global Operations team in India. This role will support multiple Trust & Safety programs, including global content compliance, regulatory compliance, customer experience programs, maturity ratings, and critical T&S initiatives. You will work...

  • Escalations Manager, Trust

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Content Compliance and Quality is an essential component of Prime Video Trust & Safety charter. Are you excited about launching content on Prime Video and...

  • Regulatory Content Compliance Specialist

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative Content Policy...

  • Operations Strategist, Trust

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Bachelors degree with 3+ years of experience supporting operations/programs and using data and metrics to identify and implement improvements. - 3+ years of experience working cross-functionally and cross-regions. - Experience building key metrics to drive program strategy. - Proven problem solving skills, and strong attention to detail. - Knowledge of Excel...

  • Digital Supply Chain Manager, Amazon Prime Video

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a...

  • ServiceNow Technology Leader

    3 days ago

    Bengaluru, Karnataka, India Prime Infosoft Full time

    Job SummaryWe are seeking a seasoned ServiceNow technology leader to join our team at Prime Infosoft. As a Director, you will be part of our technology leadership team and will be engaged with our esteemed clients for developing and maintaining relationships with their leadership groups.

  • Applied Scientist 2, Prime Video Content

    6 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining,...

  • Sde Iii, Prime Video Content Localization

    3 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    7+ years of non-internship professional software development experience - 7+ years of programming with at least one software programming language experience - 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Prime...

  • Sde Iii, Prime Video Language Experience

    5 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    7+ years of non-internship professional software development experience - 7+ years of programming with at least one software programming language experience - 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Prime...

  • Bie Ii, Prime Analytics, Prime

    6 months ago

    Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field - Experience working as a BIE in a technology company - Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business - Knowledge of SQL and data warehousing...

  • BIE II, Prime Analytics, Prime

    5 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Amazon Prime is a program that provides millions of members with unlimited one-day delivery, unlimited streaming of video and music, secure online photo storage, access to kindle e-books as well as Prime special deals on Prime Day. In India, Prime members get unlimited free One-Day and Two-day delivery, video streaming and early and exclusive access to...

  • Business Analyst, IN Prime

    6 months ago

    Bengaluru, India ASSPL - Karnataka Full time

    Amazon Prime is a program that provides millions of members with unlimited same day and one-day delivery, unlimited streaming of video and music, access to kindle e-books as well as Prime special deals on Prime Day. In India, Prime members get unlimited free Same-Day, One-Day and Two-day delivery, video streaming and early and exclusive access to deals....

  • Business Analyst, IN Prime

    6 months ago

    Bengaluru, India ADCI - Karnataka Full time

    Amazon Prime is a program that provides millions of members with unlimited same day and one-day delivery, unlimited streaming of video and music, access to kindle e-books as well as Prime special deals on Prime Day. In India, Prime members get unlimited free Same-Day, One-Day and Two-day delivery, video streaming and early and exclusive access to deals....