Lead – Retention

5 days ago


Bengaluru, India Reliance Retail Full time

Job Mandate

Drive sales and sales share of repeat customers, higher retention, higher revenue per user for existing customers

Key Responsibilities

Job Responsibilities:

Ownership of key metrices of repeat users revenue, ASP, revenue/ user, profitability etc.

Lifecycle management for repeat users to drive growth across metrices (ASP, profitability, revenue etc.)

Segment customers and devise strategies to tackle each customer segment

Drive retention of customers across age-buckets and behavioral pattern; Design and implement programs to improve customer retention on the platform

Segmenting customers basis purchase type, browsing history, demographics etc.

Develop deep customer understanding by segments and purchase/ browsing behavior

Work closely with marketing team for retargeting, and bring customer back to platform

Design and lead the loyalty program charter for the organization

Candidate Requirements

Strong experience in driving customer metrices and retention programs

Strong analytical skills to be able to derive insights from customer data and present actionable solutions

Experience in driving loyalty programs

Ability to manage and lead teams

Understanding of the e-commerce business is an added advantage

Understanding of analytical tools is an advantage


  • Lead – Retention

    2 weeks ago


    Bengaluru, Karnataka, India Reliance Retail Full time

    Job MandateDrive sales and sales share of repeat customers, higher retention, higher revenue per user for existing customersKey ResponsibilitiesJob Responsibilities :Ownership of key metrices of repeat usersrevenue, ASP, revenue/ user, profitability etc.Lifecycle management for repeat users to drive growth across metrices (ASP, profitability, revenue...

  • Lead – Retention

    3 weeks ago


    Bengaluru, India Reliance Retail Full time

    Job MandateDrive sales and sales share of repeat customers, higher retention, higher revenue per user for existing customersKey ResponsibilitiesJob Responsibilities :Ownership of key metrices of repeat usersrevenue, ASP, revenue/ user, profitability etc.Lifecycle management for repeat users to drive growth across metrices (ASP, profitability, revenue...

  • Data Archival

    4 weeks ago


    Bengaluru, India Tech Mahindra Full time

    Skill Name: Data Archival & Retention Lead Experience : 10 yrs - 17 yrs Job Location: Any Tech Mahindra Location Roles & Responsibilities: Develop and implement data archival and retention strategies aligned with business requirements and regulatory compliance Evaluate and select appropriate data archival and retention technologies, tools, and solutions...

  • Data Archival

    4 weeks ago


    Bengaluru, India Tech Mahindra Full time

    Skill Name: Data Archival & Retention LeadExperience : 10 yrs - 17 yrsJob Location: Any Tech Mahindra LocationRoles & Responsibilities:Develop and implement data archival and retention strategies aligned with business requirements and regulatory complianceEvaluate and select appropriate data archival and retention technologies, tools, and solutionsEstablish...

  • Data Archival

    4 weeks ago


    Bengaluru, India Tech Mahindra Full time

    Skill Name: Data Archival & Retention LeadExperience : 10 yrs - 17 yrsJob Location: Any Tech Mahindra LocationRoles & Responsibilities:Develop and implement data archival and retention strategies aligned with business requirements and regulatory complianceEvaluate and select appropriate data archival and retention technologies, tools, and solutionsEstablish...


  • Bengaluru, Karnataka, India Rapido Full time

    About RapidoWe are India's leading bike-taxi platform, expanding into other services like Delivery, Auto, Rental, and more. Currently operating in more than 100 cities, we are experiencing rapid growth year-on-year, backed by strong funding. Our innovative approach has revolutionized intra-city travel, making last-mile connectivity affordable for all. With a...


  • Bengaluru, India Rapido Full time

    About RapidoWe are India’s largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental, and more.Currently, in over 100 cities, we are growing close to 500% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 10 million people,...


  • Bengaluru, India Rapido Full time

    About RapidoWe are India’s largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental, and more.Currently, in over 100 cities, we are growing close to 500% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 10 million people,...


  • Bengaluru, India Rapido Full time

    About Rapido We are India’s largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental, and more. Currently, in over 100 cities, we are growing close to 500% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 10 million...


  • Bengaluru, India Rapido Full time

    About RapidoWe are India’s largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental, and more.Currently, in over 100 cities, we are growing close to 500% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 10 million people,...


  • Bengaluru, Karnataka, India Rapido Full time

    About Rapido We are India's largest bike-taxi platform, steadily venturing into Delivery, Auto, Rental, and more.Currently, in over 100 cities, we are growing close to 500% year-on-year with steady funding.We have changed the concept of intra-city travel and made last-mile connectivity affordable to all.Along with being the #1 choice of 10 million people, we...


  • Bengaluru, India TRI7 Solutions, Inc. Full time

    Our Crypto Department is currently looking for a **Conversion and Retention Executive** who will will be responsible for developing and executing strategies to optimize conversion rates and maximize customer retention for our organization. You will utilize your expertise in marketing, analytics, and customer behavior to drive customer engagement, loyalty,...


  • Bengaluru, India Decode Age® Full time

    Job Description: Retention Marketing SpecialistCompany DescriptionDecode Age is India's pioneering longevity research company, dedicated to extending human healthspan by harnessing cutting-edge scientific advancements to slow down the ageing process. Recognizing ageing as the fundamental cause of chronic diseases, we offer innovative, science-based longevity...


  • Bengaluru, India Decode Age® Full time

    Job Description: Retention Marketing SpecialistCompany DescriptionDecode Age is India's pioneering longevity research company, dedicated to extending human healthspan by harnessing cutting-edge scientific advancements to slow down the ageing process. Recognizing ageing as the fundamental cause of chronic diseases, we offer innovative, science-based longevity...


  • Bengaluru, India Razorpay Full time

    Hi All,Razorpay, Bangalore is hiring forAssociate - Customer Retention and Renewal .We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets -Product focussed sales experienceMust have experience in B2B SalesAnalytical Skills should be good.Negotiating the appropriate price of the...


  • Bengaluru, Karnataka, India Razorpay Full time

    Hi All,Razorpay, Bangalore is hiring for Associate Customer Retention and Renewal .We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets Product focussed sales experienceMust have experience in B2B SalesAnalytical Skills should be good.Negotiating the appropriate price of the...


  • Bengaluru, Karnataka, India Razorpay Full time

    Hi All,Razorpay, Bangalore is hiring forAssociate - Customer Retention and Renewal .We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets -Product focussed sales experienceMust have experience in B2B SalesAnalytical Skills should be good.Negotiating the appropriate price of the...


  • Bengaluru, India Games24x7 Full time

    About us:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game-playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11Circle, the country’s fastest-growing fantasy sports platform.A pioneer in the...


  • Bengaluru, India Games24x7 Full time

    About us:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game-playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11Circle, the country’s fastest-growing fantasy sports platform.A pioneer in the...


  • Bengaluru, Karnataka, India Razorpay Full time

    Hi All, Razorpay, Bangalore is hiring for Associate Customer Retention and Renewal . We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets Product focussed sales experience Must have experience in B2B Sales Analytical Skills should be good. Negotiating the appropriate price of the...