Customer Relationship Management Manager

4 weeks ago


Gurugram, India Dezinetree Projects Pvt Ltd Full time
  • Monitor relationships with existing customers through CRM systems
  • Ensure the CRM system provides an effective sales funnel
  • Develop and implement marketing techniques that will drive new customers
  • Set specific marketing strategies to retain customers
  • Plan and manage multi-channel marketing campaigns
  • Suggest new methods to address customers needs
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Assist with organizing promotional events to reach prospective customers
  • Review and select CRM software that meets our companys needs
  • Conduct market research to follow trends and competition
  • Handling Social Media handling


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