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Salesforce Marketing Cloud Consultant
3 months ago
Aboutthe role:We are seeking ahighly skilled and experienced Salesforce Marketing Cloud (SFMC)consultant to join our team. The ideal candidate will have a deepunderstanding of SFMC s capabilities strong technical proficiencyand a proven track record of successfully implementing andintegrating SFMC with Salesforce products and other marketingtools. This role demands a combination of technical expertiseproject management skills and handson experience in marketingautomation.
Requirement:
- Bachelors or master s degree in computer science Information TechnologyMarketing or a related field.
- Minimum 35 yearsof relevant experience in Salesforce Marketing Cloud implementationand integration.
- Strong client handling andcommunication skills.
- Experience in theautomotive industry is a plus.
- Indepthtechnical expertise in SFMC and familiarity with Salesforce CRMMarTech and AdTech solutions.
- Ability tounderstand business requirements develop technical strategies andcreate effective solutions.
- Proven experiencewith Salesforce productintegrations.
- Proficiency in Agilemethodologies and strong facilitationskills.
- Understanding of Marketing AutomationData Governance Security and Compliance bestpractices.
- Location: Gurugram (Gurgaon) withoccasional travel to Pune asrequired.
PreferredCertifications:
- SalesforceMarketing Cloud Email Specialist.
- SalesforceMarketing Cloud Administrator.
- SalesforceMarketing Cloud Developer.
- Salesforce MarketingCloud Consultant.
- Salesforce Data CloudConsultant.
- Salesforce Marketing CloudPersonalizationAccredited.
KeyResponsibilities:
- SetupImplement and integrate Salesforce Marketing Cloud across multiplechannels including Email SMS WhatsApp Push notifications and CustomDashboards.
- Execute strategies using MarketingCloud Personalization Data Cloud and Datoramaintegration.
- Develop implement and optimizeautomations and journeys for daily operations ensuring efficiencyand accuracy.
- Configure and manage SFMCcomponents: Email Studio Mobile Studio (Push SMS WhatsApp) ContactBuilder Audience Builder Automation Studio Journey BuilderReporting and Einstein features.
- Write andtroubleshoot SQL queries HTML and CSS for dynamic emailfunctionalities.
- Hands on work experience withAPI triggers and 3rd party integration.
- APIPromotional/Transactional and promotionalcampaigns.
- Provide ongoing production supportanalyse issues and implement solutions to ensure system stabilityand performance.
- Collaborate withcrossfunctional teams guiding customers through the implementationand best practices of Marketing Cloudsolutions.
- Develop user stories functionalspecifications and project plans in coordination withstakeholders.
- Conduct client meetings tounderstand business needs and tailor SFMC solutionsaccordingly.
- Track and manage project progressproviding regular updates tostakeholders.
- Serve as the primary clientcontact offering guidance on marketing best practices and resolvingcomplex scenarios.
- Conduct Knowledge TransferKT and act as a Subject Matter Expert (SME) to the delivery teamthroughout the project ensuring customersuccess.
Aboutthe CompanyFounded in 2014Comsense had a humble beginning in the MarTech space. Rapid growthover the years has evolved our identity to be the global innovationand consulting partner for enterprises and startups. Today we are acapable Engineering Data Science Advanced Analytics MarketingTechnology and Cloud Enablement company helping the IT landscape tosow and nurture digitalfirst businessoutcomes.We engage endtoend driving fasterrealization of viable outcomes on Customer Engagements CampaignRoIs Accelerated Product GTMs and Design Thinking LedExperiences.
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