HR Operations and Delivery Associate IV

4 weeks ago

Hyderabad, India Conduent Business Services Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Summary: Managing the day-to-day operations of the HR department, including onboarding, employee relations, performance management, and offboarding. This role requires a deep understanding of HR practices and the ability to implement them effectively across the organization.

Key Responsibilities:

  1. Onboarding:
    • Coordinate the onboarding process for new hires, including the preparation of offer letters, contracts, and new hire orientation.
    • Ensure all necessary documentation is completed and filed in accordance with company policies and legal requirements.
    • Conduct HR orientation sessions to introduce new employees to company culture, policies, and benefits.
  2. Employee Relations:
    • Act as the first point of contact for employee inquiries and concerns, providing guidance and support on HR-related issues.
    • Assist in resolving employee conflicts and conducting investigations as needed.
    • Support management in implementing disciplinary actions and terminations when necessary.
  3. Compliance:
    • Ensure compliance with labor laws and company policies.
    • Maintain employee records and ensure that all data is up-to-date and accurate.
    • Prepare and submit necessary reports to government agencies as required.
  4. Offboarding:
    • Manage the offboarding process, including exit interviews, final settlements, and ensuring the return of company property.
    • Analyze exit interview data to identify trends and recommend improvements to reduce turnover.
  5. HR Policy and Procedures:
    • Develop and update HR policies and procedures in line with legal requirements and best practices.
    • Communicate and enforce HR policies across the organization.

Qualifications:

  • Any bachelor’s degree, Preferably degree in Human Resources, Business Administration, or related field.
  • 3-5 years of experience in HR, with a focus on employee relations, onboarding, and offboarding.
  • Strong knowledge of labor laws and HR best practices.
  • Excellent communication and interpersonal skills.
  • Proficient in HR software and Microsoft Office Suite.

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