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Change Manager

2 months ago

Bengaluru, India Thoucentric Full time
Job Description


About Thoucentric:


Thoucentric is the Consulting arm of Xoriant, a prominent digital engineering services company with 5000+ employees. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.

As the Consulting business of Xoriant, We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem. Xoriant (Parent entity) started in 1990 and is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. Xoriant is backed by ChrysCapital, a leading private equity firm. Our strengths are now combined with Xoriant’s capabilities in AI & Data, cloud, security and operations services proven for 30 years.

We have been certified as "Great Place to Work" by AIM and have been ranked as "50 Best Firms for Data Scientists to Work For".

We have an experienced consulting team of over 450+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.

Requirements


Key Skills -

·        Agile Engagement and communications crafting – both in person but also on crafting communication storyboards/ messages which land the balanced value to users across the complexity of user needs.

·        Learning & Adaptability – having a keen sense of business needs and direction and being able to pivot. Learn constantly and constantly adapt

·        Devising solutions with creativity, courage and pragmatism

·        Be driven by delivery and being able to adapt plans based on business changes  to make it happen


·        Impressive Influencing Skills

 

Standard Expected Skills:

·        Experience in virtual global working

·        Passion for developing new solutions,  and building new capabilities.

·        Experience working in a global environment

·        Understanding of agile ways of working


Preferred: Based out of Bangalore


Scope of Work -

·        Liase Communications and Change Needs  with the change leads/ network

·        Craft user journeys and concepts for user experiences for the digital system, business processes  to ensure value, delight and adoption

·        Drive Adoption: Understand the business processes, business scenarios & roles - analyse how this can be performed on veeva  - propose solutions and transfer gaps and opportunities to the design team. Monitor adoption and drive change actions with the change network.

·        Evaluate risks and opportunities for value and engage with relevant users, stakeholders to address challenges / adaptations needed quickly.

Training support – Support in the training with change needs translated into relevant learning needs – tailored for each scenario / role.






Requirements
Key Skills - · Agile Engagement and communications crafting – both in person but also on crafting communication storyboards/ messages which land the balanced value to users across the complexity of user needs. · Learning & Adaptability – having a keen sense of business needs and direction and being able to pivot. Learn constantly and constantly adapt · Devising solutions with creativity, courage and pragmatism · Be driven by delivery and being able to adapt plans based on business changes to make it happen · Impressive Influencing Skills Standard Expected Skills: · Experience in virtual global working · Passion for developing new solutions, and building new capabilities. · Experience working in a global environment · Understanding of agile ways of working Preferred: Based out of Bangalore Scope of Work - · Liase Communications and Change Needs with the change leads/ network · Craft user journeys and concepts for user experiences for the digital system, business processes to ensure value, delight and adoption · Drive Adoption: Understand the business processes, business scenarios & roles - analyse how this can be performed on veeva - propose solutions and transfer gaps and opportunities to the design team. Monitor adoption and drive change actions with the change network. · Evaluate risks and opportunities for value and engage with relevant users, stakeholders to address challenges / adaptations needed quickly. Training support – Support in the training with change needs translated into relevant learning needs – tailored for each scenario / role.