GSOC Lead Operator

4 months ago


Hyderabad, India Pinkerton Full time

Job Summary:

The GSOC Operator , assigned to one of Pinkerton's largest global clients, will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Essential Functions:

Represent Pinkerton's core values of integrity, vigilance, and excellence. Responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. Conducting ongoing review of multiple systems and sources to detect potential risks. Notifying and coordinating corporate response by distribution of advisories and other communications. Oversee quality control and oversight for all production, support, and staffing functions in conjunction with the India Supervisors. The Operator II is required to detect, analyze, and alert others of any incidents which may impact the client's people, products, property, or brand image. All other duties, as assigned.

Education, Experience, and Certifications:

Associate degree or two years of equivalent of work within military, law enforcement, government, corporate security with experience in a security operations center, security systems including alarm monitoring, electronic access control, and CCTV. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

Customer service skills. Exffective written and verbal communication skills. Able to read, write, and speak clearly in English. Ability to multi-task in a fast paced, at times stressed work environment. Serve as a postive team player. Comfortable with high-tech work environment and constant learning of new tools and innovations. Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

Exposure to sensitive and confidential information. Regular computer usage. Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers. Occasional reaching and lifting of small objects and operating office equipment. Ability to adjust focus between close and distance vision. Flexibility to work all shifts, and willingness to assist the team with overtime when needed *Current employees include Pinkerton and all Securitas divisions.
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